Abesara Twelde

• Engaged with customers proactively, efficiently solving problems.

• Maintained a clean store environment.

• Managed and optimized stock allocation.

• Controlled store inventory and reviewed cash handling and operations reports.

• Trained and developed new employees.

• Allocated tasks efficiently to maintain smooth operations during peak periods.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Directed clearance sales and festive events to enhance customer engagement.
• Answered questions about store policies and addressed customer concerns.
• Negotiated with suppliers for better pricing, achieving cost savings that contributed to the store's profitability.

- Supervised day-to-day operations, including meal preparation and maintaining a hygienic workspace.

- Corrected employee errors promptly.

Improved customer satisfaction by addressing and resolving complaints efficiently.

-Promoted teamwork through collaboration among staff members.

-Facilitated timely wage payments for staff members.

-Conducted stock inventory and processed payments to suppliers.