Summary
Overview
Work History
Education
Skills
Professional Development
Honors And Awards
Timeline
Abel Molebatsi

Abel Molebatsi

Food And Beverage Manager
Randburg

Summary

Enthusiastic and hardworking leader with a winning attitude and strong commitment to delivering exceptional dining service and experiences. Focused on setting high expectations and continuously raising service standards in a fast-paced environment. Skilled in managing and leading multiple high-volume dining outlets. Possesses extensive experience in payroll solutions, human resources, and industrial relations. Demonstrates values through successful grand openings of two restaurants, effectively training and preparing opening teams. Proficient in using various systems including Opera, Micros Symphony EMC, ACCPACC, My Micros, My Market procurement system, Wanama, PRP Solutions, and Lobster Ink.

Overview

27
27
years of professional experience

Work History

Complex Food and Beverage Manager

The Ridge Casino Tsogo Sun Group
03.2023 - 06.2024
  • Analysis of financial statements including Profit and Loss, statistics and preparation of reports and commentary timeously as required monthly, quarterly and yearly
  • Prepare and manage departmental budgets and profit forecasts
  • Manage food cost and beverage cost
  • Management of all food and beverage Control systems and data integrity
  • Manage operating equipment controls
  • Manage and rectify all audit outcomes and requirements
  • Prepare and manage Capex budgets and requirements
  • General implementation and management procurement policies, reports, controls, reconciliation, purchase, and replenishing
  • Development and implementation of Food and Beverage Marketing Strategy
  • Food and Beverages Policies and Procedures
  • Employee training and coaching
  • Develop and cost menus and wine lists in conjunction with the Executive Chef
  • Implement monitor and improve on Food and Beverage standards and guest service delivery
  • Management of all relevant compliance
  • Supplier liaison
  • Managing and overseeing all food and beverage operations within the entire Complex which includes Conferencing/Banqueting/Events, 1 x 140 seater Buffet Restaurant, 1 x 60 seater coffee shop, 1 x 100 seater breakfast area for hotel, Sports bar, High roller Prive area and 2 x gaming floor Bars
  • Responsible for guest satisfaction within the department with follow up on challenges incurred
  • Communicate and build strong relationships with vendors
  • Adhere to food, health and safety standards as prescribed by hotel standards
  • Plan, hire, train, oversee and manage the members of staff with a collective team of 80 permanent staff and close to 50 temporary staff on an adhoc basis
  • Liaise with Cost controller on invoice control and payment thereof timously
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor License are not jeopardized
  • Ensure that company and statutory hygiene standards are maintained in all areas at all times
  • Arrange bi-weekly one on one dialogues with immediate reporting structures to ensure all identified issues within the department are addressed timeously and eased communication is achieved
  • Ensure that cash up recon balance daily and is in line with raised charges per event / function

Food and Beverage Manager

Vivari Hotel and Spa Mantis Collection by Accor
09.2022 - 02.2023
  • Managing and overseeing all food and beverage operations within the entire Hotel which includes Conferencing/Banqueting, 1 x 140 seater Restaurant, sports bar, Pool bar and In room Dining
  • Hotel Duty management from time to time-Overseeing entire hotel in absence of Hotel GM
  • Responsible for Guest satisfaction within the department
  • Planning and controlling the ordering of food and beverages for a hospitality property
  • Purchasing of all food and beverage for the property through various listed suppliers
  • Departmental Cost control measure application and developing were relevant
  • Drives initiatives to enhance revenue generation to achieve targets
  • Plan, forecast and execute food and beverage orders
  • Process customer complaints patiently and timeously
  • Plan alternative recipes for customers with special dietary needs
  • Check food and beverage supplies and place orders when needed
  • Track and order shipments
  • Communicate and build strong relationships with vendors
  • Adhere to food, health and safety standards as prescribed by hotel standards
  • Plan, hire, train, oversee and manage the members of staff with a collective team of 48 permanent staff and 22 temporary staff
  • Oversee and supervise the welcoming of customers
  • Always strive towards an exceptional customer experience
  • Ensure that monthly operations reports for all outlets and administration requirements are timeously submitted as required
  • Review on income statement for all outlets and confirming GL entries for final reporting and commentary thereof with remedial action where applicable
  • Liaise with cost controller on invoice control and payment thereof
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor License are not jeopardized
  • Ensure that company and statutory hygiene standards are maintained in all areas at all times
  • Prepare and submit on required format all information necessary for budgeting purposes, timeously and accurately inclusive of capex 5 year plan
  • Arrange bi-weekly one on one dialogues with immediate reporting structures to ensure all identified issues within the department are addressed timeously and eased communication
  • Prepares food and beverage costing and updates prices on Micros as required
  • Ensure that cash up recon balance daily and is in line with raised charges per event / function
  • Ensure 90% Hygiene audit is achieved and provide / enforce recommendation on improvement of results with relevant stakeholders
  • Ensure that Operating Equipment variance /write off is within 0.3% of revenue generated each month
  • Payroll duties as per set deadlines on a monthly basis

Food and Beverage Manager

Protea Hotel Fire and Ice ! by Marriott
12.2019 - 10.2021
  • Managing and overseeing all food and beverage operations within the entire Hotel which includes Conferencing/Banqueting, 1 x 90 seater Restaurant and In room Dining
  • Hotel Duty management from time to time-Overseeing entire hotel in absence of Hotel GM
  • Responsible for Guest satisfaction within the department
  • Planning and controlling the ordering of food and beverages for a hospitality property
  • Purchasing of all food and beverage for the property through various listed suppliers
  • Departmental cost control measure application and developing were relevant
  • Drives initiatives to enhance revenue generation to achieve targets
  • Plan, forecast and execute food and beverage orders
  • Process customer complaints patiently and timeously
  • Plan alternative recipes for customers with special dietary needs
  • Check food and beverage supplies and place orders when needed
  • Track and order shipments
  • Communicate and build strong relationships with vendors
  • Adhere to food, health and safety standards as prescribed by hotel standards
  • Plan, hire, train, oversee and manage the members of staff
  • Oversee and supervise the welcoming of customers
  • Always strive towards an exceptional customer experience
  • Ensure that monthly operations reports for all outlets and administration requirements are timeously submitted as required
  • Review on income statement for all outlets and confirming GL entries for final reporting and commentary thereof with remedial action where applicable
  • Liaise with cost controller on invoice control and payment thereof
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor License are not jeopardized
  • Ensure that company and statutory hygiene standards are maintained in all areas at all times
  • Prepare and submit on required format all information necessary for Budgeting purposes, timeously and accurately inclusive of capex 5 year plan
  • Arrange bi-weekly one on one dialogues with immediate reporting structures to ensure all identified issues within the department are addressed timeously and eased communication
  • Prepares food and Beverage costing and updates prices on Micros as required
  • Ensure that cash up recon balance daily and is in line with raised charges per event / function
  • Ensure 90% Qpro Hygiene audit is achieved and provide / enforce recommendation on improvement of results with relevant stakeholders
  • Ensure that Operating Equipment variance is within 0.3% of revenue generated each month
  • Payroll duties as per set deadlines on a monthly basis

Assistant Food and Beverage Manager

Silverstar Casino
02.2017 - 11.2019
  • Company Overview: Tsogo Sun, Southern Sun Hotels
  • Managing and overseeing food and beverage operations within Conferencing/Banqueting, 4 x Restaurants and gaming floor operations
  • Assist with running the entire food and beverage department in the absence of HOD
  • Departmental Cost control measure application and developing were relevant
  • Drives initiatives to enhance revenue generation to achieve targets
  • Ensure that monthly operations reports for all outlets and administration requirements are timeously submitted as required
  • Review on income statement for all outlets and confirming GL entries for final reporting and where commentary thereof with remedial action applicable
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor License are not jeopardized
  • Fully aware of trends in the industry and responsible for improvement of operations within Conferencing and Food & Beverage department at large
  • Ensure that company and statutory hygiene standards are maintained in all areas at all times
  • Prepare and submit on required format all information necessary for Budgeting purposes, timeously and accurately inclusive of capex 5 year plan
  • Checks and approve work schedules drawn up by Outlet Managers and ensure they are aligned to operational needs and reviewed where relevant
  • Arrange bi-weekly one on one dialogues with immediate reporting structures (Outlet managers) to ensure all identified issues within the department are addressed timeously
  • Identifies training and development needs within the team and allocate relevant parties as required
  • Prepares food and Beverage costing and updates prices on Micros as required
  • Signs and authorizes purchased stock invoices, outsourced company’s time sheets and Invoices and ADHOC duties for all outlets when required
  • Liaise with suppliers and work out a plan that will maximize revenues through promotional packs and initiatives that will value add to our customers
  • Provides action plans when required on all defective areas within the department
  • Ensure that cash up recon balance daily and is in line with raised charges per event / function
  • Ensure 90% Qpro Hygiene audit is achieved and provide / enforce recommendation on improvement of results with relevant stakeholders
  • Ensure that Operating Equipment variance is within 0.3% of revenue generated each month
  • Liaise with Security Department regarding all security issues
  • Payroll duties as per set deadlines on a monthly basis
  • Authorization of all payroll process
  • Tsogo Sun, Southern Sun Hotels

Complex Banqueting Manager & Assistant Food and Beverage Manager

Gold Reef City Casino
11.2013 - 02.2017
  • Company Overview: Tsogo Sun, Southern Sun Hotels
  • Managing food and beverage operations within Conferencing, Restaurant and gaming floor operations including sales function for conferencing
  • Facilitates site visit and venue sales
  • Departmental Cost control measure application
  • Ensure that monthly operations reports and administration requirements are timeously submitted
  • Review on income statement for all outlets and confirming GL entries for final reporting and commentary thereof
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor License are not jeopardized
  • Fully aware of trends in the industry and responsible for improvement of operations within Conferencing and F & B department at large
  • Ensure that company and statutory hygiene standards are maintained in all areas
  • Prepare and submit on required format all information necessary for Budgeting purposes, timeously and accurately inclusive of capex 5 year plan
  • Checks and approve work schedules drawn up by Duty Managers and ensure they are aligned to operational needs and reviewed where relevant
  • Arrange bi-weekly one on one dialogues with immediate reporting structures to ensure all identified issues within the department are addressed timeously
  • Identifies training and development needs within the team and allocate relevant parties as required
  • Prepares food and Beverage costing and updates prices on Micros as required
  • Signs and authorizes purchased stock invoices, outsourced company’s time sheets and Invoices and ADHOC duties for all outlets when required
  • Liaise with suppliers and work out a plan that will maximize revenues through promotional packs
  • Provides action plans when required on all defective areas within the department
  • Ensure that cash up recon balance daily and is in line with raised charges per event / function
  • Ensure 90% Qpro Hygiene audit is achieved and provide / enforce recommendation on improvement of results
  • Ensure that budgeted Conferencing food and beverage cost is achieved
  • Ensure that Operating Equipment variance is within 0.3% of revenue generated per month
  • Liaise with Security Department regarding all security issues
  • Payroll duties as per set deadlines on a monthly basis
  • Achievement of budgeted revenues
  • Tsogo Sun, Southern Sun Hotels

Assistant F & B Manager

Gold Reef City Casino
06.2011 - 01.2013
  • Company Overview: Tsogo Sun, Southern Sun Hotels
  • Assisting the F & B Manager with analytical reports that measures business performance, sales monitoring and business development
  • Ensure that consumables and non-consumables goods are ordered, correctly stored and issued to various departments and / outlets
  • Liaise with Security Department regarding all security issues
  • Fully conversant with all statutory requirements regarding Food & Beverage operations, that all Licenses are applied for timeously and that the conditions affecting the issues of Liquor Licence are not jeopardized
  • Ensure regular stock takes are conducted and count procedure is reviewed and updated timeously
  • Prepare and submit on required format all information necessary for Budgeting purposes, timeously and accurately
  • Circulate through all restaurants, bars and Banqueting departments, maintaining a high profile with customers and staff
  • Fully aware of trends in the industry and make suggestions for improvement of operations
  • To carry out and/ ensure that regular On-Job-Training is taking place to the agreed standards
  • Ensure that staffing levels are correct and to the agreed standards and are not exceeding budgets without prior consultation
  • Ensure that company and statutory hygiene standards are maintained in all areas
  • Ensure that reports and administration requirements are timeously submitted
  • Checks and approve work schedules drawn up by Duty Managers and Supervisors
  • Identifies training and development needs within the team
  • Sets and monitor sales enhancing promotions across relevant outlets
  • Prepares food and Beverage costings and updates prices on Micros
  • Signs and authorizes purchased stock invoices, outsourced company’s time sheets and Invoices
  • Liaise with suppliers and work out a plan that will maximize revenues through promotional packs
  • Provides action plans when required on all defective areas within the department
  • Ensure that cash up recon balance daily and is signed off
  • Ensure that budgeted food and beverage cost is achieved
  • Ensure that Operating Equipment variance is within 0.3% of revenue generated per month
  • Payroll duties
  • Achievement of budgeted revenues
  • Tsogo Sun, Southern Sun Hotels

Food & Beverage Shift Manager

Silverstar Casino
11.2007 - 06.2011
  • Company Overview: Gold Reef Resorts
  • Ensuring the smooth running of all outlets within the F & B departments
  • Duty Management
  • Achievement of budgeted sales and profit targets
  • Improving and monitoring service standards within the F & B department
  • Implementation, monitoring and improvement of cost control measures
  • Responsible for scheduling 3 x senior managers, 9 supervisors, 17 Bartenders and 44 waiters
  • Ensuring the profitability of the department
  • Planning and arranging promotions with suppliers to maximize revenue
  • Holding general and operations meetings
  • Monitoring satisfactory guest service
  • Identifying training and development for all subordinates through HR programme as required
  • Ensuring that all Food & Beverage and Operating Equipment periodic counts are done according to set procedure
  • Consistent application of all disciplinary process and procedures
  • Providing reliable and complete written and verbal communication to the team and superiors
  • Gold Reef Resorts

Beverage Manager

Liquid Beverage Systems
08.2006 - 10.2007
  • Company Overview: Sun City Resorts, Sun International
  • Ensuring the smooth running of all outlets within the F & B departments
  • Duty Management
  • Achievement of budgeted sales and profit targets
  • Improving and monitoring service standards
  • Monitoring cost control measures
  • Ensuring the profitability of the department through promotions
  • Holding general and operations meetings with staff
  • Monitoring satisfactory guest service
  • Ensuring that all Food & Beverage and Operating Equipment periodic counts are done according to set procedure
  • Providing daily shift reports
  • Consistent application of all disciplinary process and procedures
  • Providing monthly post mortem for all functions that took place for future reference
  • Sun City Resorts, Sun International

Senior Beverage Manager

Liquid Beverage Systems
06.2005 - 08.2006
  • Company Overview: Sun City Resorts, Sun International
  • Assisting the Unit Manager in ensuring the profitability of the Unit
  • Improving and monitoring service standards within the Beverage department
  • Achievement of budgeted sales and profit targets
  • Improving and monitoring service standards
  • Monitoring cost control measures
  • Ensuring the profitability of the department through promotions
  • Holding general and operations meetings with staff
  • Monitoring satisfactory guest service
  • Ensuring that all Food & Beverage and Operating Equipment periodic counts are done according to set procedure
  • Providing daily shift reports
  • Consistent application of all disciplinary process and procedures
  • Providing monthly post mortem for all functions that took place for future reference
  • Sun City Resorts, Sun International

Assistant Beverage Manager

Sun City Hotel
01.2002 - 01.2005

Head Bartender

Sun City Hotel Harlequins Cocktail Bar
01.2000 - 01.2002

Bartender

Fedics inland
01.1998 - 01.2000

Education

Matric - undefined

Charora High School, Rustenburg, North West Province

Skills

Workflow planning

Professional Development

  • 2018, Planning and Control in Food & Beverage Operations (PC464TFA)
  • 2015, Management Skill Builder Programme (Manage Managers)
  • 2014, Industrial Relations for Managers (Andrew Levy)
  • 2012, Free to grow (Soar Project)
  • 2012, Mentoring and coaching people towards success
  • 2011, Process improvement strategy Training
  • 2011, First Aid Level 2 and Fire Fighting Level 1
  • 2010, Fiduciary & Investment Duties (member trustee)
  • 2010, Accelerated Development Programme
  • 2010, Initiating and Chairing Training (Industrial Relations)
  • 2009, Outshiner Brand Ambassador who served in the Brand Council – Silverstar Casino
  • 2009, Middle Management Development Programme (MMDP) – GIBS and Connemara Consulting
  • 2006, First Aid Level 1
  • 2006, S A Host
  • 2001, DGB Wine service
  • 2000, Generics 2 – Customer Service (Tourism Concepts)

Honors And Awards

  • 2009 - 2011, Provident Fund Member Trustee
  • 2008, F & B Outshiner of the year – Silverstar Casino
  • 2005, Manager of the Month (April) – Sun City Hotel
  • 2002, Recognition award: Trader Horns Professional Flair Bartender Competition

Timeline

Complex Food and Beverage Manager - The Ridge Casino Tsogo Sun Group
03.2023 - 06.2024
Food and Beverage Manager - Vivari Hotel and Spa Mantis Collection by Accor
09.2022 - 02.2023
Food and Beverage Manager - Protea Hotel Fire and Ice ! by Marriott
12.2019 - 10.2021
Assistant Food and Beverage Manager - Silverstar Casino
02.2017 - 11.2019
Complex Banqueting Manager & Assistant Food and Beverage Manager - Gold Reef City Casino
11.2013 - 02.2017
Assistant F & B Manager - Gold Reef City Casino
06.2011 - 01.2013
Food & Beverage Shift Manager - Silverstar Casino
11.2007 - 06.2011
Beverage Manager - Liquid Beverage Systems
08.2006 - 10.2007
Senior Beverage Manager - Liquid Beverage Systems
06.2005 - 08.2006
Assistant Beverage Manager - Sun City Hotel
01.2002 - 01.2005
Head Bartender - Sun City Hotel Harlequins Cocktail Bar
01.2000 - 01.2002
Bartender - Fedics inland
01.1998 - 01.2000
Charora High School - Matric,
Abel MolebatsiFood And Beverage Manager