Dynamic professional with extensive experience at Natal Joint Municipal Pension Fund, excelling in stakeholder communication and strategic initiative implementation. Proficient in MS Office Suite and CRM systems, I effectively manage executive schedules and enhance operational efficiency. A proactive problem-solver, I thrive in fast-paced environments, ensuring seamless administrative support and impactful communication.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Executives Assistant
Natal Joint Municipal Pension Fund
02.2021 - Current
Day to day interaction with organizations trustees
Board of Trustee (BoT) meeting coordination
Compiling BoT meeting Agendas and preparation of other Reports
Ensuring circulation of Board packs and any other meeting related material on time
Collection of data from relevant departments and recording of minutes and following up on action areas
Stakeholder Communication
Assisting in ensuring the ideal implementation of strategic Initiatives as well as trainings
Managing Conference registrations for executives and Board
Attending industry conferences
Inter-departmental communication, referrals and support
Administrative support to Trustees
Management of CEO’s calendar
Screening of calls
Travel arrangements for executives and Board
Petty cash Management
S & T claim form preparation
Speech Writing and drafting official communication
Trustee Training program management
Ad hoc Administration
Client Services Administrator
Natal Joint Municipal Pension Fund
10.2020 - 01.2021
Daily attendance to client requests via CRM system, Email And telephone
Advisor of processes and organization services to clients
Attending to Walk-in client queries
Translator for clients (Isizulu to English & Vice Versa)
Inter-departmental communication and referrals
Proofreading of department newsletter
Marketing and Communications Personnel
Durban Technology Hub t/a SmartXchange
09.2012 - 09.2020
Client liaison including Internal & External Communication on behalf of organization
Ensuring clear communication and implementation of the Marketing and Communication strategy
Constant Marketing and Communication of organizational service offerings
Event management and Exhibition Co-ordination
Assisting with and approval of Social Media content
Development & maintenance of media relations
Annual Review publication content Development
Press Release and speech writing
Drafting of motivations for Awards
Drafting of communication to source sponsorships
Administration of sponsorships for targeted projects
Ensuring Brand Representation and Brand Marketing
Radio and online TV Interviews
Supervision of interns within department
Briefing and working with IT, Web Designers and Graphic Designers in the interest of the organization
Involved in the development, implementation and measuring of results of strategies
Administration which includes monthly & quarterly reporting
Special Project Management
Interaction with Suppliers
Marketing budget control
Board Secretariat
Education
Post-Graduate Diploma: Business Administration -
Durban University of Technology
01.2025 - 12.2025
BTECH DEGREE - Public Relations, Communication Science, Media Studies
NATION DIPLOMA - Public Relations, Communication Science, Media Studies
HIGH SCHOOL ATTENDED -
Wyebank Secondary School
Skills
MS Outlook
Office 360
MS Word
MS Powerpoint
Teams
Excel
CRM system
Everest
DV Office
Own Vehicle
Yes
Physical Address
30 Hilmer Street, New Germany, KwaZulu-Natal, 3610
References
Natal Joint Municipal Pension Fund (NJMPF), Ms Nozipho Madlala, HR Manager, 0817492218
Durban Technology Hub t/a SmartXchange, Dr Rajesh Neerachand, Central Services Manager, 0824808334
Mrs Petunia Mthombeni, 0748759914, Former colleague and Society Partner
Languages
IsiZulu & English
Technical Abilities
MS Outlook
Office 360
MS Word
MS Powerpoint
Teams
Excel
CRM system
Everest
DV Office
Personal Information
ID Number: 8909220986081
Ethnicity: African
Gender: Female
Nationality: South African
Driving License: Code 8
Timeline
Post-Graduate Diploma: Business Administration -
Durban University of Technology
01.2025 - 12.2025
Executives Assistant
Natal Joint Municipal Pension Fund
02.2021 - Current
Client Services Administrator
Natal Joint Municipal Pension Fund
10.2020 - 01.2021
Marketing and Communications Personnel
Durban Technology Hub t/a SmartXchange
09.2012 - 09.2020
BTECH DEGREE - Public Relations, Communication Science, Media Studies
NATION DIPLOMA - Public Relations, Communication Science, Media Studies
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