Open To Work
ABDULLAH MUHYDEEN
Johannesburg
Summary
Results-driven IT professional with a diploma in Information Technology and hands-on experience in database development, business analysis, and IT support. Skilled in cybersecurity frameworks, programming, and customer service, with strong communication abilities that bridge technical solutions and client needs. Currently advancing studies in Business Information Technology at the University of Johannesburg to deepen expertise in IT strategy and business systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Database Developer
OpenFactor Technology Group
05.2024 - 01.2025
- Designed and maintained databases to support business operations.
- Conducted requirements analysis and collaborated with stakeholders to improve workflows.
- Delivered technical documentation and reports for management and clients.
IT Support Specialist
Independent / Contract
01.2022 - 01.2025
- Provided first-line support for hardware, software, and network issues.
- Assisted customers with troubleshooting and escalated complex cases.
- Implemented IT support best practices to improve response times and customer satisfaction.
Education
Advanced Diploma - Business Information Technology
University of Johannesburg
Johannesburg, South Africa01.2026
Diploma - Information Technology
Damelin College
Randburg, Joha08-2025
Skills
- Troubleshooting
- Ticketing systems
- User training
- HTML
- CSS
- Python
- Google Cybersecurity Certificate
- NIST Framework
- Risk assessment
- Incident response
- SQL
- Requirements gathering
- Process improvement
- Data modeling
- Linux administration
- Windows support
- Technical documentation
- Stakeholder engagement
- Client-facing support
Certification
Google Cybersecurity Certificate, 12/31/25
References
Available upon request.
Projects Highlights
- Security Assessment: Applied the NIST Cybersecurity Framework to assess and strengthen IT systems.
- Web Development: Developed functional web applications using HTML, CSS, and Python.
- System Optimization: Delivered IT support solutions that significantly improved customer satisfaction and reduced system downtime.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteOn-SiteHybridSalary Range
R200/hr - R1000/hrTimeline
Database Developer
OpenFactor Technology Group
05.2024 - 01.2025
IT Support Specialist
Independent / Contract
01.2022 - 01.2025
Advanced Diploma - Business Information Technology
University of Johannesburg
Diploma - Information Technology
Damelin College