Abdul Wagied Abrahams

Transfer passengers from the airport to the hotel.

Transport tourists to sightseeing locations.

E-hailing

Review the implementation of ISO/IEC 17065:2012 (Conformity Assessment – Requirements for bodies certifying products, processes, and services).

Reviewing the company manual and procedures.

Assisted in closing off the external certification audit findings.

Conducting internal audit.

Reviewing and updating employees' contracts.

Conducting external audits with the inspectors.

• As the security operations manager I was responsible for maintaining the safety and security of our client’s premises and facilities
• We have 14 sites in total
• I do daily random facility inspections during which I try to identify potential risks and immediately address it should any be identified
• Hire and train of employees
• Draft monthly work schedules
• Handles incident reports and implement corrective and preventative measures
• Besides the security operations, I also oversee 2 technicians who do electric fence, alarm systems and CCTV installation
• I also liaise with the customers and do quotations for these installations
• Purchases of the equipment for the installations

• As the Restaurant Manager, I was responsible for the smooth running of both the back of the house and the front of house
• This include the maintaining/increasing the restaurant’s revenue, profitability and quality objectives
• I had to ensure that food leave the kitchen within the set timeframe and to provide customer service
• I was responsible for hiring and training of the staff following the company policies in addition health and food safety standards are upheld
• Create the weekly work schedules and attend to any HR/disciplinary concerns; do the payroll and daily cash up of the day’s earnings
• Do daily stocks take and ensure that we don’t run out of any food, ingredients and packaging material
• Ordering of stock
• Motivate staff and create a pleasant work place

• Before opening of the store: Prepare the shop for the opening within a month time frame i.e
• Cleaning of the store which includes painting; erecting shelves according to the plan layout; ordering stock and oversee the merchandising; setup the POS systems and installation
• Oversee the installation of the outside signage
• Part of the marketing team – initiate brochure design/printing/issuing of the brochures
• Liaise with the marketing department for the social media advertising
• Create a Facebook account/page and post daily of the opening specials
• Represented the company on a local radio station (Radio 786)
• After the opening of the store: Managed the store with 8 Staff + 2 casuals
• Ensure the smooth operation of the store
• Boost sales and encourage customers to return and share with friends/family
• Continue with the marketing strategies and update the Facebook daily
• Oversee the till points opening for the day (with float) Close the day on the till points (cash up) Forward the daily earnings to Top Management

• Daily stock taking of stock inventory i.e
• Frozen items, fresh items, dry goods, cutlery, crockery etc
• Prepare shopping list for the day and ensure groceries, vegetables and meat are collected in the morning
• Maintain delivery vehicles
• Ensure good housekeeping
• Ensure staff cleans production area, preparation area and kitchen
• Capture incoming stock into Pastel
• Maintain good communication and team work as well keep the staff motivated

• As the Project Manager I was responsible to identify potentially new business stores; initiate the opening of the store and oversee the preparing of the store, merchandising and opening of the store
• Assist with the marketing and advertising
• Achievement: In my first month of employment, I only had 1 month to open a new store
• The new store building was dilapidated with no electricity
• The entire building had to be renovated with regards to repairing broken walls, trenches in the floor, painting etc
• At the end of the month the store was ready as per the project plan
• The work entailed was – plastering, painting, erecting of partition and shelves, identifying internet service provider and do the installation, setup of the POS points; oversee the installation of the signage on the building, ensure the electricity was installed and connected
• Oversee the opening of the store on the opening day
• During the first month I also managed to prepare part of the building for the warehouse
• At that time the stock was stored at 3 locations
• I successfully transferred all the stock to the new warehouse before the opening of the new store as per the project plan
• The opening was a huge success
• Other Achievements: Relocated the head office from one of the store to the new building
• This included the preparing the new office – painting, installing more electric points, installation of CCTV
• Moved the office equipment, desks and computers to the new building
• Also setup all of the office computers and connect to the server
• Successfully opened 7 other stores as per the project plans
• All the stores were opened within the set time frame

• Company Overview: Solartech is the largest renewable energy franchise in Africa
• Solartech and Solsquare (sister company) are owned by Conergy AG which form part of the Trivest Group
• I was the business owner of Unique Solar trading as Solartech; in the renewable energy sector
• We install Solar Hot Water Cylinders, Photovoltaic Systems, Heat Pumps and do Energy Audits
• Unfortunately I had to close this business due to financial constraints
• Solartech is the largest renewable energy franchise in Africa
• Solartech and Solsquare (sister company) are owned by Conergy AG which form part of the Trivest Group
• Website: www.solartns.weebly.com, www.setsa.co.za and www.solsquare.com

• Managing the Quality Control department and in process QC
• Access customer returned labels and approving credits for the customers, maintaining the filing of label proofs/files, updating of quality statistics, production support
• Investigate customer complaints
• Visit customers – meetings
• Departmental support wrt ISO, procedures, quality related concerns
• Conduct weekly quality meetings with the production employees
• Assist and provide guidance for the Auditor Inspectors
• Assist QC Supervisor with quality related concerns
• Maintained the ISO 9001 standard (and SABS Certification)
• Coordinate internal audits as well as conducting supplier audits
• Liaison with the pest control service providers
• Production support wrt Quality Standards
• Monthly Quality Report feedback to production teams and to Directors & Top Management
• Help with monthly stock take
• Part of Technical Team wrt label design, printing and quality related matters
• Monthly meeting with Account Executives
• Attend monthly planning meetings
• Achievement: Successfully implemented ISO 22000 Standard (and SABS Certification) & FSC (and SGS Certification)

• Management of quality control department
• Responsible for quality standards in production and final inspection of the products
• Approving specifications of products and technical data sheets
• Investigating customer claims/concerns
• Implementation and certification of QA & ISO 9001 &18001 standards
• Support, motivate and help the system coordinator with the maintaining of the systems certification
• Support, motivate and help the Safety Officer with his duties i.e
• Safety, Health & Environmental audits & concerns
• Monitor and reduce risks that could affect the business
• Lean / 5S projects implementation
• Product develop
• Manage, support and guide the Product Development Supervisor in product improvement, process improvement, formulation improvement and cost savings as well as Assist production with problem solving and root cause analysis
• Manage QC, Safety, Health & Environment issues of Obeikan Yarn Plant (located 1km from Obeikan Technical Fabrics plant); – liaise with the Saudi Arabia Civil Defense on SHE issues and to ensure conforming to their requirements
• Acting Plant Manager (during the Plant Manager absence)
• Management: Daily production meeting, Weekly management meeting, Control budget of my departments, Monthly financial meeting with the Vice President, Financial Executives and Shareholders at the Group Head Office, Partake in financial audits and closing of actions, Monthly KPI performance

• Supplier Management: - Auditing and approving raw material and packaging suppliers for Bellville Factory; Coordinate regional raw material supplier meetings; Monitor supplier performance and non-conformances
• Maintaining Bellville Factory ISO 9001:2000; SANS 10330 (HACCP); SANS MCB 1841; ISO 14001 certifications
• Public liaison with other organization / institutions; Conduct factory tours (Customers, Suppliers, Educational & Government institution & nonprofit organizations); Oversee the issuing of finish coating chemicals for the bottles to the production when they require it
• Maintain the stock level of these chemicals
• Provide the production packaging department with printed pallet labels
• Control the current budget expenditure & plan budget for new financial year
• QA Function: Attend daily production meeting & provide QC feedback, ensure quality of bottles maintained
• Daily adhoc quality audits i.e
• In batch plant, furnace dept, production, inspection, packaging
• Manage the gauge room i.e
• Issuing and retrieving of go-no-go gauges for startup of every production run
• Provide bottle drawings and bottle specifications to production as well as technical information to production
• Filing of QA and production documentation/records
• Testing of customer complaint bottles or queries
• Assist with new product development i.e testing of bottles, capturing of test/trial results
• Presenting the trial results in a video conference with the central office in Gauteng
• Ensure calibration of all measuring instruments in the laboratory and gauge room
• Customers monthly meetings

• Upon joining Raflatac, the company decided to relocate from Cape Town to Durban, I was the project team leader for setting up the quality department, reporting structure and testing procedures and as well for production in process QC checks
• After this I was given the task of implementing ISO 9001 & the Occupational Safety & Health Act systems within set deadlines
• This included documenting & maintaining policies (SHEQ), procedures, work instructions, training, internal audits, auditing of suppliers & product specifications
• I oversee the efficient operation of the laboratory and personnel
• Product development was an integral function of my job
• Assist with problem solving for production and attend to customer complaints

• My main duties were to provide technical assistance to production with regards to the products (self-adhesive vinyl, bookbinding, wall paper cladding) or process (self-adhesive coating & paper laminates)
• Ensure that related documents are in accordance of QS 9000 & ISO 9001 procedure
• It was also my function to do research and development, produce new products, improve the current products or processes, cost savings where possible
• Sourcing and evaluating new raw material / suppliers
• Assisting Sales and Marketing with customer complaints or visits/meetings as well as to help at exhibitions

• Conduct development projects as assigned by my Manager
• Examples of such projects were: 1.Research in various areas such as calendaring, dip coating, transfer coating, lamination, lacquering, printing and embossing 2
• Evaluating different formulations for cost savings improve quality and improve product performance
• 3
• Evaluation of new raw materials/raw material suppliers
• 4
• Carry out plant trials on behalf of my Manager and the testing of trial materials
• 5
• The tests entailed: - tensile strength, solvent tensile, fogging, shore hardness, tear strength
• Outdoor weathering stability test, screen printing, weld adhesion and viscosity measurements