Bontle Mphake
Pretoria
Summary
Assisted in clerical support tasks, including reception and time and attendance administration. Aided in managing records accurately and supporting payroll processes. Contributed to improved administrative efficiency through effective office coordination and organization.
Overview
1
1
Certification
Work History
Admin Assistant
Dr Seloa Physiotherapy Practice
- Managed daily practice diary and appointment scheduling
- Verified medical aid benefits and checked medical funds
- Requested authorization from medical aids
- Maintained accurate patient records and filing systems
- Ensuring confidentiality and compliance with practice procedures
Time and Attendance Administrator
Constantia Afripack
- Managed shift scheduling for multiple departments.
- Corrected clocking errors and captured manual clockings.
- Loaded and terminated employees on the system.
- Captured daily hours and leave on spreadsheet
- Calculated working hours
Production Clerk
Constantia Afripack
- Collected and captured daily production sheets accurately.
- Tracked daily and monthly production output
- Reviewed production variances and reported findings to management.
- Maintained production records and documentation
- Recorded production waste accurately
- Assisted the Head of Plant and Plant Controller as requested.
Receptionist
Constantia Afripack
- Managed switchboard incoming calls
- Welcomed and assisted visitors professionally
- Order stationary and managed office supplies
- Arranged Courier service
- Manage photocopy machine
Lab Tech
Constantia Afripack
- Conducted quality sampling and testing
- Completed quality checklist accurately
- Performed quality tests to meet customer specification
- Controlled non-confirming products
- Assisted with inventory control
Cashier/General worker
Chesa Nyama
- Operated cash register and processed payments
- Prepared meals and served customers
- Maintained hygiene and housekeeping standards
- Delivered customer services
Senior Technical Worker Assistant
Transnet Rail Engineering
- Assisted with train wire installation
- Sorted, cut, and connected wires into panels
- Installed jumper cables and door buttons
- Performed housekeeping and safety duties
Education
NQF5 - Systems Development
Tshwane South Tvet
Short Course Certificate - Fundametals of Microsoft
Damelin College
Short Course Certificate - Call Centre Operations
Rosebank College
Short Course Certificate - Management of Human Resources
Rosebank College
Matric -
Voortrekkerhoogte High
Skills
Administrative Support
Office Management
Record Management
Time and Attendance Administration
Customer Service
Telephone Etiquette
Attention to Detail
HTML
CSS
SQL
Database Fundamentals
Python
Java
Microsoft Office
Word
Excel
Outlook
Certification
- IT Systems Development
- Automation Testing Basics
- Business Analysis Basics
- Introduction to ITIL V4
Languages
English
Setswana
Afrikaans
Development
- People Payroll Basic Part 1&2
- People Report Customization
- People Reconciliation Training
- Annual Payroll Tax Seminar 2019
Timeline
NQF5 - Systems Development
Tshwane South Tvet
Short Course Certificate - Fundametals of Microsoft
Damelin College
Short Course Certificate - Call Centre Operations
Rosebank College
Short Course Certificate - Management of Human Resources
Rosebank College
Matric -
Voortrekkerhoogte High
Admin Assistant
Dr Seloa Physiotherapy Practice
Time and Attendance Administrator
Constantia Afripack
Production Clerk
Constantia Afripack
Receptionist
Constantia Afripack
Lab Tech
Constantia Afripack
Cashier/General worker
Chesa Nyama
Senior Technical Worker Assistant
Transnet Rail Engineering