Abbigail Vermaak
Property Manager
Krugersdorp
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Property Manager
Mukay Group
Krugersdorp
12.2019 - 05.2023
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Office Manager
Remax Town and Country
Krugersdorp
11.2016 - 11.2019
- Duties:
- Opening and following up on sales files up to registration
- Liaising with clients, banks, attorneys and bond originators
- Principals diary
- Agents accounts
- Loading of new mandates onto all websites
- All correspondence
- All general office admin as required
- Full administrative support to agents.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Rental Agent
Remax Town and Country
Krugersdorp
11.2016 - 11.2019
- Duties:
- Canvassing for new rental listings
- Listing new rentals
- Viewing appointments
- Photographs
- All rental admin
- All correspondence between landlord and tenant
- Drawing up of lease agreements
- Sending out monthly invoices and statements
Personal Assistant
Cecile Carstens Properties
Krugersdorp
10.2013 - 08.2016
- Responsible for providing administrative support to all parts of the business:
- Duties:
- Opening and following up on sales files up to registration
- Liaising with clients, banks, attorneys and bond originators.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Personal Assistant
Explore Properties
Roodepoort
09.2011 - 09.2013
- Opening and following up on sales files up to registration
- Liaising with clients, banks, attorneys and bond originators
- Maintaining websites
- Principals diary
- Travel arrangements
- Agents accounts
- Ordering of stationary, boards and business cards
- Designing and distribution of newsletters and pamphlets
- Loading of new mandates onto all websites
- All correspondence
- All general office admin as required
- Arranging of open hours and show houses
- Arranging meetings with sellers and buyers to hand over keys.
Personal Assistant
Wall Erect Systems
Roodepoort
11.2007 - 07.2009
- Duties:
- All salaries, wages and overtime (Pastel)
- Pension Funds
- Opening and maintaining of personnel files
- Creditors (Capturing and balance) (Pastel)
- Credit card, petrol and petty cash recons
- Financial Managers diary
- Travel arrangements
- Ordering of stationary
- All correspondence
- All general office admin as required.
Education
NQF 4 - Real Estate
Regenesys Business School
Sandton, South Africa 02.2018 - 11.2024
Matric -
Hoerskool Die Adelaar, Matric
Roodepoort, South Africa 01.2000 - 12.2000
Skills
Invoicing and billing
Scheduling and calendar management
Scheduling meetings
Banking operations
Event coordination
Detail-orientated
Customer relations
Computer-savvy
Payment collection
Property management
Tenant relations
Maintenance scheduling
Property inspections
Database management
Rent collection
Leasing and sales
Timeline
Property Manager
Mukay Group
12.2019 - 05.2023
NQF 4 - Real Estate
Regenesys Business School
02.2018 - 11.2024
Office Manager
Remax Town and Country
11.2016 - 11.2019
Rental Agent
Remax Town and Country
11.2016 - 11.2019
Personal Assistant
Cecile Carstens Properties
10.2013 - 08.2016
Personal Assistant
Explore Properties
09.2011 - 09.2013
Personal Assistant
Wall Erect Systems
11.2007 - 07.2009
Matric -
Hoerskool Die Adelaar, Matric
01.2000 - 12.2000
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