Patience D. Mabuza
Quality Controller
Johannesburg,GP
Summary
I am a resourceful and dedicated Quality Control professional working within the Fast-Moving Consumer Goods (FMCG) industry. Skilled in Quality Control and Assurance, Hazard Analysis and Critical Control Points (HACCP), Food safety management (FSSC 22000) maintenance and implementation, with knowledge of Microsoft Office, Research and development. Strong organizational abilities with proven successes managing multiple tasks. Open to new opportunities and acquiring new skills. Determined Process Controller with extensive onboarding, mentoring and training experience that has encouraged new employees to rise to the challenge. A bilingual employee with over 3 years' expertise assessing processes and making the necessary changes that provide distinctive improvement. Offering problem solving, decision making and communication skills.
Overview
3
3
years of professional experience
Work History
Process Controller
RCL FOODS Group Limited
Krugersdorp, Gauteng
08.2019 - Current
- Ensuring adherence to contractual, customer-specific, regulatory and internal requirements as per specifications.
- Forecast ongoing implementation (and where possible, improvement) of the Quality and Food Safety system through the systematic implementation of the relevant food safety requirements as defined in the Food Safety RACI Matrix and relevant policies and procedures (SOP’s).
- Achieved a reduction in foreign object customer complaints through daily plant foreign object hunt, continuous daily evaluation of X-ray data and rechannelling nonconforming product.
- Organoleptic and analytical evaluation of all raw materials, intermediate (filling and pastry checks) and finished products.
- Liaise with departmental structures i.e.
- Production, maintenance, supply chain and quality teams to effect continuous improvement.
- Supervision and on-the-job training of Quality control/assurance interns and food handlers and conduct post-training assessments.
- Monitoring of the internal cold chain (OPRP), and all CCP’s (Cooking, X-rays and Metal detectors, Baking).
- Audit internal and Service Provider standard adherence and address daily troubleshooting in the production environment.
- Timeous investigation and completion of Customer complaints.
- Ensure correct isolation of all non-conformities.
- Ensure that the FIFO method is followed.
- Ensure all equipment is serviced according to the calibration and service schedule and by certified/accredited suppliers.
- Daily completion of all required production, quality control and food safety documentation.
- Provide onsite supervision during Graveyard shift, Emergency coordinator and IOD investigator, ensuring Safety procedures are executed during operation of equipment.
- Verification of deep cleaning and sanitation using ATP Swabs and visual inspections, verification of equipment Stripping in accordance to stripping schedule, verification of deep cleaning and sanitizing chemical concentrations using test kit Process aids, ensure proper waste removal using correct procedure to waste holding area.
- Collate and analyse data against defined parameters, Compiling statistical data and narrative reports regarding Quality Assurance, Maintain current and accurate records of all relevant communications, audits, corrective action plans and monitoring procedures Manage on hold/rejection and Stock-age analysis.
- Utilizing SAP business tool to monitor stock movement, perform quality checks, block and scrap defective materials on the system.
- Conducting mass balance during audits and MOCK recalls.
Food Technology Intern
RCL FOODS Group Limited
Krugersdorp, Gauteng
06.2018 - 07.2019
- Research and Development: responsible for assisting with product development projects by computing formulas, percentages or production-specific factors using mathematical procedures.
- Providing support to product quality by briefing suppliers on different raw material and ingredients in terms of optimization and cost saving.
- Assisting with kitchen and factory trials by ensuring accurate sample preparation, operating lab/kitchen equipment, maintain culinary presentation tools and providing assistance with sample submission for microbiological testing of products.
- Quality testing laboratory: Practicing Good housekeeping of working station, performing Calibration, standardization and verification of laboratory equipment.
- Performing analytical procedures according to test methods provided including but not limited to, Salt percentage, acidity and pH, Viscosity, moisture percentage and antioxidants and reporting non conformance's for out of specification results.
Education
National Diploma - Biotechnology
Vaal University of Technology
FSSC 22000 V5.1 Conversion, Wareham - undefined
Certificate Excel Essential training (Microsoft 365), LinkedIn Learning - undefined
Certificate Quality Management Foundations, LinkedIn Learning - undefined
Certificate ISO 22000:2018 Elements of Food Safety Management System, Alison Courses - undefined
Skills
Quality Assurance Testing
Training and mentoring
Troubleshooting and testing
Teamwork and Collaboration
MS Office
Technical support and assistance
Timeline
Process Controller
RCL FOODS Group Limited
08.2019 - Current
Food Technology Intern
RCL FOODS Group Limited
06.2018 - 07.2019
National Diploma - Biotechnology
Vaal University of Technology