Yonela Mabulu

• By supporting them with correspondence, filing, compilation of documents and spreadsheets
• Assisting with social events, planning & arrangement of catering thereof
• Rendering of office supplies and office management
• Ny other tasks that might be done to free technical staff as much as possible
• Implemented process improvements to smooth development cycle and increase collaboration.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Served customers and followed outlined steps of service.

• Contribution: https://www.onembiss.com/blog/an-aquarian-queen
• Log Writer posts: https://www.operanewsapp.com/za/en/share/detail?news_id=66284238dc68c8b11486ccaff55b74b3&news_entry_id=s3132797201117en_za&open_type=tanscoded&request_id=f7a55730ff868c6eeb42be191cc5dde0afb6eaed&from=publisher
• Proofread copy written by colleagues to correct spelling, punctuation and grammar.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Marketed services through social media platforms and advertising services.

• Gather, review, research, analyze, recommend content relevant to client project/objectives that is benchmark and informed by latest trends and research
• Assist clients in developing a Learning Strategy based on Client context and informed by best practice methodologies and frameworks and grounded in research and best practice
• As required, the individual must be able to manage facilitated sessions with clients/staff
• Build my own team to manage through the process of recruitment, screening and selection
• Understand and apply the knowledge of LRA, BBBEE, and Employment Equity Act among other fairness legislations
• Initiated success of client's organization by improving performance, hiring practices and management systems.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.

• Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
• Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
• Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
• Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
• Won First Tournament against Jubilee Residence, Webster Residence, Medhurst Residence and Barnato Residence.

• Teaching and mentoring students in IsiXhosa and Life Sciences
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used Microsoft Word and other software tools to create documents and other communications.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adhered to social distancing protocols and wore mask or face shield.

Employment Relations 70% Selected Topic in Media Studies 63%

Organizational Behavior 50% Media and Global Culture 73%

Organizational Effectiveness 66% Research Methods in Media and Cultural Studies 70% Career Psychology 56% New Media and Society 60%

• Elected Captain of Sunnyside Residence Girls Soccer Team