Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
Generic

Remember Mugari

Azure Cloud Engineer
Cape Town,WC

Summary

Dedicated Information Technology professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Cloud Support Engineer

TB HIV Care
Cape Town, South Africa
08.2020 - Current
  • Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
  • Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
  • Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
  • Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
  • Set up hardware and software in optimal configurations to meet network performance requirements.

Help Desk Technician

Netsurit
Sandton, South Africa
06.2019 - 07.2020
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Trained and supported end-users with software, hardware and network standards and use processes.

Education

Diploma - Information Technology Management

Rosebank College
Pretoria
02.2015 - 12.2018

High School Diploma -

West Ridge High School
Roodepoort
01.2014 - 12.2014

Skills

Network support

Staff assistance

Decision Making

Flexible and Adaptable

Interpersonal Communication

Self-Motivated

Attention to Detail

Certification

CompTIA A+ Certification : CompTIA

Personal Information

Linkedin : www.linkedin.com/in/remember-mugari-a0547510b

Accomplishments

  • Collaborated with team of two in the migration of shared network drives to Sharepoint Document Libraries
  • Collaborated with team of two in the deployment of Intune and OneDrive
  • Supervised team of one staff members.

Timeline

Cloud Support Engineer

TB HIV Care
08.2020 - Current

CompTIA A+ Certification : CompTIA

01-2020

Network Security Expert Certification : Fortinet NSE Institute

10-2019

Network Security Associate Certificate : Fortinet NSE Institute

10-2019

Help Desk Technician

Netsurit
06.2019 - 07.2020

Diploma - Information Technology Management

Rosebank College
02.2015 - 12.2018

High School Diploma -

West Ridge High School
01.2014 - 12.2014
Remember MugariAzure Cloud Engineer