As much as I am a hard working person in my spare time I ran my little business on the side which keeps me afloat and would love for this business to grow into something big one day that is why I'm driven, one day I would love to see myself own my own establishment so I learnt everything I know in the food and beverage industry, if you are looking for a driven and a person who does his job to his fullest than I'm your candidate
Nkosinathi Thokozani Sibiya
Front Of House Manager
Durban
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Accomplished Job Title with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work History
Front of House Manager
45oneatstreet Lifestyle Ballito
Durban
10.2018 - Current
Restaurant Waiter
John Dorys Ballito Lifestyle
Durban
03.2017 - 06.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Head Bartender
Mountedgecombe Country Club
Durban
11.2010 - 03.2014
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Restaurant Waiter
John Dorys Sun Coast
Durban
06.2006 - 05.2009
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Waiter
Biera Alta Ballito Lifestyle
Durban
12.2003 - 04.2005
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Non - Technical Drawing N Metal Work
Shakas Kraal Secondary
Shakas Kraal 01.1993 - 06.2003
Skills
Restaurant operations
Interests
Timeline
Front of House Manager
45oneatstreet Lifestyle Ballito
10.2018 - Current
Restaurant Waiter
John Dorys Ballito Lifestyle
03.2017 - 06.2018
Head Bartender
Mountedgecombe Country Club
11.2010 - 03.2014
Restaurant Waiter
John Dorys Sun Coast
06.2006 - 05.2009
Restaurant Waiter
Biera Alta Ballito Lifestyle
12.2003 - 04.2005
Non - Technical Drawing N Metal Work
Shakas Kraal Secondary
01.1993 - 06.2003
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