Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Joanelle (Jojo) Potgieter (Deysel)

ESL Online Teacher
Port Elizabeth ,EC

Summary

Self-motivated Online ESL Teacher with +2 years of experience preparing and facilitating online learning activities for +240 students. Proficient in ClassIn and Zoom with in-depth knowledge of computer basics, instant messaging and Internet-based classroom applications. Offering motivated learning style focused on fostering positive learning environment.

Overview

17
17
years of professional experience
8
8
years of post-secondary education

Work History

Online ESL Teacher

Magic English
Xiamen, China
09.2019 - Current
  • Wrote, prepared and submitted weekly lesson plans and created and designed homework, quizzes and exams to test abilities.
  • Participated actively in course discussions, promoting students to participate and interact with one another.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Identified and addressed problems with course content or technology.
  • Introduced innovative lesson plans and teaching tools, increasing student state test scores 80%.
  • Communicated with students using ClassIn and Zoom online learning platforms, webcams and headphones.
  • Attended monthly team meetings with bilingual and monolingual teachers to integrate curriculum and improve student learning.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.

Senior Credit/Collections Administrator

Pearson Institute of higher education
Port Elizabeth, South Africa
02.2016 - 09.2019
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Trained new team members on scripts, company services and collection strategies.
  • Entered client details and notes into system for interdepartmental access and review.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Achieved performance goals on consistent basis.

Tutor

self-employed
Port Elizabeth, South Africa
01.2010 - 11.2018
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Designed engaging lessons, using art and visual aids to enhance learning process.
  • Worked with students in classrooms or home environments to provide educational support.
  • Supported students with helpful study habits and exam strategies.
  • Met with students and discussed educational goals and expectations.
  • Provided one-on-one and small group instruction to over 5 students falling behind in math and language skills.
  • Provided appropriate learning materials for students.

Lecture Admin Assistant

Evert Knoesen
Port Elizabeth, South Africa
02.2014 - 11.2016
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Commerce Law - Business Law

Pearson Institute of Higher Education
Port Elizabeth
01.2014 - 11.2016

Grade 12 - High School

DF Malherbe
Port Elizabeth
01.2006 - 11.2010

Skills

    Student Evaluation

Expertise in ClassIn

Extensive English grammar knowledge

Information technology literacy skills

English Fluency

Fluent in Afrikaans

Hobbies

Camping

Reading

Baking

Hiking

Timeline

Online ESL Teacher

Magic English
09.2019 - Current

Senior Credit/Collections Administrator

Pearson Institute of higher education
02.2016 - 09.2019

Lecture Admin Assistant

Evert Knoesen
02.2014 - 11.2016

Bachelor of Commerce Law - Business Law

Pearson Institute of Higher Education
01.2014 - 11.2016

Tutor

self-employed
01.2010 - 11.2018

Grade 12 - High School

DF Malherbe
01.2006 - 11.2010
Joanelle (Jojo) Potgieter (Deysel)ESL Online Teacher