Running
SITHANDUXOLO PRETTY JELE
Receptionist
Haddon
Summary
Highly organized front desk receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional always willing to go the extra mile to assist others with problem-solving.
Overview
1
1
year of professional experience
Work History
Receptionist
Nicolene Claasene General Manager
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Diploma - Tourism Management
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Skills
Data entry
Telephone skills
File management
Office management
Customer/Client relations
Time management
Accomplishments
- Documented and resolved issue which led to great results.
- Achieved Employee of the Month through effectively helping the team.
Interests
Reading
Cooking
Timeline
Receptionist
Nicolene Claasene General Manager
05.2024 - Current
Diploma - Tourism Management
Tshwane University of Technology
04.2001 -
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