Microsoft Office
Berinice Serfontein
Pharmacy Administration And Assistant
Kimberley,NC
Summary
Skilled Pharmacy Assistant brings 14 years of experience in 3 pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Seasoned Pharmacy Assistant focused on collaborating to team success with knowledgeable, friendly support. 14 years of administrative and retail experience. Positive and upbeat collaborator with strong problem solving and conflict resolution skills.
Overview
13
13
years of professional experience
18
18
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Pharmacy Assistant
Kim-Kem Pharmacy
Kimberley, Northern Cape
09.2014 - Current
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Verified order information against computer database.
- Performed safety checks when dispensing medications to optimize patient safety.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
Pharmacy Assistant
Check-Med Pharmacy
Bloemfontein, Free State
07.2010 - 12.2012
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported operations with filing, copying and faxing.
- Trained new pharmacy staff on computer system and drug management protocols.
- Prepared bills for insurance companies and submitted required paperwork.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Receptionist and Pharmacy Assistant
Care Cross
Kimberley, Northern Cape
09.2006 - 06.2010
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels in Pharmacy
- Responded to inquiries from callers seeking information.
- Kept records in CRM to maintain customer data related to patients and medicine
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Resolved customer problems and complaints.
Education
GED -
Homevale High
Kimberley 01.2004 - 11.2021
Skills
Processing payments
Order documentation
Point-of-Sale system
Interpreting orders
Receiving incoming supplies
Secure storage of medications
Assisting pharmacists
Document filing
Till counting
Product restocking
Answering customer questions
Computer savvy
Customer care standards
Pharmacy protocols
Pharmacist support
Recordkeeping skills
Software
Internet Exlorer
Pharmacy Related Software
Certification
Computer Clerk
Additional Information
Sex: Female
ID: 860923 0017 08 9
Marital status: Married
Religion: Christian
Dependents: 2
Timeline
Pharmacy Assistant
Kim-Kem Pharmacy
09.2014 - Current
Pharmacy Assistant
Check-Med Pharmacy
07.2010 - 12.2012
Computer Clerk
04-2009
Pharmacy Assistant
01-2009
Receptionist and Pharmacy Assistant
Care Cross
09.2006 - 06.2010
GED -
Homevale High
01.2004 - 11.2021