Online platforms as a social work tool
Hi, I’m
Zukelwa Dladla
Social Worker
Mossel Bay
"Be the change you want to see in the world"
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
7
years of professional experience
8
years of post-secondary education
Work History
The Haven Night ShelterMossel Bay
Social Worker
03.2023 - Current
Job overview
- Observed staff and volunteers to verify compliance with educational, safety and interpersonal guidelines
- Partnered with schools and other nonprofits to expand youth program outreach and impact
- Writing and submitting quarterly reports to DSD.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Supported clients and families with empathy and compassion during difficult times.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients to assure respected rights and wishes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Administered assessments to identify clients' needs and establish treatment plans.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and implemented individualized treatment plans for clients.
- Devised and implemented community-based programs to promote mental health awareness.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
Africa UniteCape Town
Social Worker & Children's Program Coordinator
03.2021 - 02.2023
Job overview
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships
- Maintained regular contact with clients by calling and visiting clients' homes
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Encouraged socialization and engagement through therapy, music therapy and social activities
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Assisted with linking clients to community resources for healthcare and mental health
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Contact
- Address
- Mossel bay, WC, 6500
UWC-AdministrationCape Town
Student Assistant
01.2020 - 03.2020
Job overview
- Gender equity Unit- University of the Western Cape
- Cape Town
- As a member of the Gender Equity Unit I had to work in a team to develop and execute activities that would be appropriate for the orientation programme of first year students
- I had to work in a team to plan and coordinate projects that raise awareness about human rights and marginalised groups on campus.
UWCCape Town
Computer Laboratory Student Assistant
01.2020 - 12.2020
Job overview
- As a computer lab assistant, I had the duty to assist all students at the lab with general software and hardware queries at the lab
- Completed minor preventative maintenance and mechanical repairs on equipment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Offered friendly and efficient service to all students, handled challenging situations with ease
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
ChildSafe, Red Cross Children's hospitalCape Town
Student Social Worker
01.2020 - 12.2020
Job overview
- As a registered student social worker, I had the duties of conducting and reporting on
- Biopsychosocial Assessments of the children's families
- I also had to do interventions on a micro, mezzo and
- Working with diverse groups
- Team-player macro level using different intervention techniques and skills
- General administrative duties.
UWCCape Town
Student Assistant
01.2020 - 12.2021
Job overview
- At the Administration department at the university I was involved in the General day to day office administration tasks and duties
- These are: meeting and greeting Answering and directing phone calls, dealing with student queries, sorting out of late applications and helping with the online registration of students
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
The Message Trust SACape
Student Social Worker
01.2019 - 12.2019
Job overview
- As a student social worker I conducted assessments and facilitated group and individual counseling with ex-offenders at Drakenstein prison
- I also addressed the factors associated with offending behaviour and assisted with daily life especially within prison environments
- Maintained regular contact with clients by calling and visiting clients' homes
- When working with ex-offenders who were out of prison my role was to identify offender social development needs and providing appropriate referrals
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Meadowridge Primary SchoolCape
Student Social Worker
01.2018 - 10.2018
Job overview
- As a student social worker I had the following duties:
- Providing counseling (group, individual and/or family)
- Providing crisis intervention
- Developing intervention strategies to increase academic success
- Assisting with conflict resolution and anger management
- Helping the child develop appropriate social interaction skills
- Assisting the child in understanding and accepting self and others
- Providing staff with important information to better understand factors (cultural, societal, economic, familial, health, etc.) affecting a student's performance and behavior.
Department of Social Development
Volunteer
06.2017 - 12.2017
Job overview
- Western Cape
- In this role I shadowed different social workers
- A probation officer, foster care, and drug and rehabilitation
- I was also responsible for general day to day office administration tasks and duties including meeting and greeting clients, answering calls and dealing with queries, typing up letters using templates and ensuring inbound post is sorted and distributed in a timely fashion.
Education
Point High SchoolMossel Bay
Matric Certificate
01.2006 - 04.2010
University of the Western Cape
B. Social from Work
01.2017 - 04.2020
Skills
Child justice Act 75 of 2008Strengths-based solution-
Person-Centred Therapy
Multidisciplinary teamCollaborationPsychosocial assessmentsGood communication(verbal and written)Computer Literate
Research skillsActive listening skillsInterests
Furthering studies
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Worker
The Haven Night Shelter
03.2023 - Current
Social Worker & Children's Program Coordinator
Africa Unite
03.2021 - 02.2023
Student Assistant
UWC-Administration
01.2020 - 03.2020
Computer Laboratory Student Assistant
UWC
01.2020 - 12.2020
Student Social Worker
ChildSafe, Red Cross Children's hospital
01.2020 - 12.2020
Student Assistant
UWC
01.2020 - 12.2021
Student Social Worker
The Message Trust SA
01.2019 - 12.2019
Student Social Worker
Meadowridge Primary School
01.2018 - 10.2018
Volunteer
Department of Social Development
06.2017 - 12.2017
University of the Western Cape
B. Social from Work
01.2017 - 04.2020
Point High School
Matric Certificate
01.2006 - 04.2010