Maanda Mavhungu
Officer: IT And Cybersecurity
Pretoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Officer: ICT & CyberSecurity
Road Accident Fund
07.2023 - Current
- Draft and maintain documented standards, processes and procedures for the team.
- ICT Security and Network incident request fulfillments.
- Implementing security controls across applicable RAF systems and networks.
- Periodic security vulnerability or penetration tests and assurance in terms of access management.
- ICT Security Awareness.
- Monitoring, reviewing and reporting on ICT Security.
- Auditable record keeping.
- Reporting writing.
- Stakeholder management.
- Audit recommendation analysis and implementation.
- Cisco firewall management and security recommendations.
- Internet security
- Email security.
- Vulnerability management.
- Patch management.
Security Engineer
AVBOB Mutual Assurance Society
03.2020 - 06.2023
- Maintenance of all security tools and technology
- Implementation new security systems/platforms as per Cyber Security Roadmap.
- Perform patch management of endpoints.
- Maintain AD termination tasks such as ensuring that terminated users are removed from AD.
- Respond to security incidents, including investigation and remediation.
- Monitoring of internet access utilization by employees.
- Identification, investigation and resolution of security breaches
- Creating security awareness training and phishing campaigns.
- Maintenance of information security policies and procedures.
- Performs systems daily health checks on all IT security systems.
- Manages ESET AV and ensures that all computers and servers are protected.
- Manages VPN access for both internal and vendor access.
- Manages QRadar SIEM tool and ensures that all incidents are attended to.
- WSA Management ISE Management Monthly security reports Skills: Security Operations
- Information Security Analysis
- Security Awareness
- Information Security
- IT Security Policies
- Ethical Hacking
- Cybersecurity
- Cisco Identity Services Engine (ISE)
- Cisco Web Security Appliance (WSA)
- Cisco Next Generation Firewall (NGFW)
- Vulnerability Management.
Web Applications & Systems Support
AVBOB Mutual Assurance Society
06.2017 - 02.2020
- Providing technical support to Organization.
- Troubleshooting operating systems, devices, applications and Software.
- Maintaining & updating systems and software for new branches with IT equipment, hardware and software
- Installation of routers and troubleshooting network related problems within all AVBOB branches.
- Repairing computers, laptops, printers and other IT peripherals.
- Installation of in-house applications and
- Assisting with setting up boardrooms for meetings.
- Travelling to branches to do regular checks and maintenance of AVBOB Web applications, software and hardware.
- Assisting with systems integrations.
- Managing ticketed system for prompt respond on logged tickets.
- Working with Print Server and Printer application for AVBOB production systems.
- Perform health checks on all computers.
Senior IT Technician
Barloworld Power
03.2017 - 06.2018
- Setting up new workstations/computers.
- Checking computer hardware (HDD, Mouse, etc.).
- Installation & configurations of software.
- Maintain local network (LAN).
- Maintain local network (LAN) .computers.
- Orientation & guidance of users on new technologies.
- Performs troubleshooting and diagnostic of IT peripherals.
IT Support Technician
Airports Company South Africa (ACSA)
12.2014 - 03.2016
- Logging incidents with all required information including user details and incident details.
- Providing physical first level support and diagnostics.
- Building new workstations, laptops, printers and any other required hardware configuration.
- Upgrading workstations, laptops and other hardware as required.
- Restoring operating systems on workstations and laptops.
- Assist with answering phones at helpdesk during busy or peak periods.
- Responsible for all Cisco telephones first level support.
- Configuring E-mail and Wi-Fi on user’s cell phones and tablets.
- Swapping out existing workstations, notebooks, printers, monitors and any other physical component required to be swapped out during service restoration.
- Working with AD & Exchange specialist 3rd line support.
- Working with second level IT support engineers.
- Assisting with Backup and Storage with 3rd level engineer
- Sever & Active Directory Support.
- Creation new Users.
- Creation new OU’s.
- Creating GPO’s.
- Assigning permissions to users and service accounts.
- Moving of Users & Computer to different OU’s.
- Creation new E-mails.
- Creation of email distribution groups.
- Troubleshooting E-mails related issues.
- Storage & Backup Support.
- Adding new servers\computers on backup schedule.
- Adding new Backup e.g. SQL, File System, and Windows VSS.
- Troubleshooting backup related issues.
- Replacing faulty and full SAN disks.
- Monitoring daily backups.
Education
Bachelor of Science - Business Information Technology
University of Greenwich
04.2001 -
Skills
Cyber security
undefinedCertification
CEH Certified Ethical Hacker, EC-Council
Academic Records
CTI-Education Group, PT2008-1317, Bachelor of Science in Business Information Technology, 2008-2011 (4 years), Thohoyandou Technical High School, Grade 12, 2003 - 2007
Willing To Travel
Yes
Cellphone Number
0726563792
Personal Information
- ID Number: 8904206127081
- Citizenship: SOUTH AFRICAN
- Date of Birth: 04/20/89
- Driving License: Code B
- Marital Status: Single
References
- Vincent Mudumela, 0823722009, Former colleague & Supervisor, Airports Company South Africa (ACSA)
- Sandile Mazamane, 08223436554, Senior Security Engineer, AVBOB
- William Kekae, 0728285383, 0631417081, Networking Engineer, AVBOB
Timeline
Officer: ICT & CyberSecurity
Road Accident Fund
07.2023 - Current
Security Engineer
AVBOB Mutual Assurance Society
03.2020 - 06.2023
Web Applications & Systems Support
AVBOB Mutual Assurance Society
06.2017 - 02.2020
Senior IT Technician
Barloworld Power
03.2017 - 06.2018
IT Support Technician
Airports Company South Africa (ACSA)
12.2014 - 03.2016
Bachelor of Science - Business Information Technology
University of Greenwich
04.2001 -
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