Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering more than 10 years of extensive leadership experience in the public sector industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Team Manager
Edcon Group
Johannesburg
Management of the collections team
Management of the team's
performance ensuring they are allDoing audits for the team
Coaching and training
Handling enquiries internally and externally
Liaison with administrators and attorneys to resolve enquiries for
customers that are under administration for debt counseling, review
and insolvency
.
Assisting customers with their claims for retrenchment, disability
and death
Compiling weekly report for the team
Compiling monthly performance reviews
Making sure that staff compliment meet monthly target as set out
on the performance agreement.
Operational Manager
Isizulu, N, Sotho, City of Joburg
Johannesburg
02.2009
Assist in the development of directorate business plans,
presentations, mayoral reports, departmental reports and other
documentation required on as and when needed .Assist in mapping
out plans as well as management input of identified sectoral
interventions and projects by overseeing or conducting feasibility
studies, resource needs analysis, budgeting, and drawing time
frames in order to make implementation possible
Assist in
monitoring and evaluating of projects to ensure that they are carried
out within the pre-determined framework and meet the set
objectives
Assist in the preparation and direct implementation of
marketing and promotion plans to ensure effective communication
of opportunities for stakeholders
Contribute to the formulation and
development of policies and strategies
Maintain administration and
relevant reporting and planning systems
Assist in the selection and
management of external consultants and service providers
Arrange
for tenders to be called for the production of required material when
required
Assist in project selection - prioritisation and selection for
implementation in consultation with industry group and other
stakeholders, submit project concept documentation
Assist in the
preparation and periodic revision of programme budgets for
projects and other main expenditure categories
Manage the
compilation of RFPs, adjudication of tenders, obtaining departmental
approval, contractual arrangements with consultants/service
providers
Assist in the coordination and management of the role of
both public and private sector stakeholders in various projects
through intergovernmental linkages and alignment .Provide
assistance that results in the effective and efficient programme and
project management of related sector initiatives
Support the
National Government priorities as well as local industry bodies and
business forums
Effectively assisting the industry in Business Process
Services skills development initiatives
Centre Manager
City of Johannesburg Municipality
Johannesburg
02.2018 - Current
Coordination of the day to day operations of the Opportunity Centre
Responsible for the support and growth of the small business across
Region D ( Soweto)
Facilitation of both access to funding and markets for the small businesses in our database
Coordination of workshops for both small businesses and jobseekers .Establishment of working relationships with key stakeholders
Responsible for the identification of key strategic partners that will assist with the delivery of workshops and trainings for both small businesses and jobseekers
Refer potential beneficiaries to other government agencies for assistance with incubation and other relevant services for the growth of the small businesses access the region
Sourcing of available opportunities for small businesses from different
Government stakeholders to be extended to the beneficiaries
Facilitation of partnerships by both private and public sector for the benefit of our clients
Manage employee performance
Identify needs for training and development for both employees and clients for their development
Daily reporting of Centre activities for submission to our head office on monthly basis that will be served for the department's quarterly performance
Overseeing the effective conduct of business consultation and the identification of gaps resulting from the consultations .
EPWP Co-Ordinator
City of Johannesburg
Johannesburg
05.2015 - 01.2018
Assisting in the monitoring and evaluation of all work opportunities
created by the City of Joburg’s entities and Depts and ensure that
they are fully reported to the National Department of Public works
and also to ensure that there is full compliance to the National
department of public works set standards
A member of the
opportunity centers project team responsible for the establishment
of opportunity centres across the city regions
Plays a co-ordination
and facilitation role for the establishment of the Orange Farm
Business Centre for youth entrepreneurship incubation around
orange Farm
Responsible for the coordination and reporting of work
opportunities created by different Departments and entities of the
City of Joburg
Facilitation of the submission of the departments and
entities performance to the Department
Coordination of meetings
in the social sector and attendance of the meetings organized by
the Department of Public works .