Thulisile Vilakazi

Strategic Planning Duties:

• Assist in updating planning documents (Annual Performance Plan and Annual Operational Plan)
• Assist in collating programme inputs and collate draft and finalizing draft Annual Performance Plan and Annual Operational Plan.
• Arranging programme planning sessions to review targets, indicators and initiatives.
• Assist in developing APP and AOP templates and distribute them to directorates within the Department.
• Printing and distribution of Annual Operational Plan and Annual Performance Plan to directorates.
• Provide effective strategic, operational and administrative support for implementation of programmes.
• Assist in extracting branch planned projects and targets for analyses
• Conducting research to identify new opportunities for Departments' growth in terms of development of the Annual Performance Plan.
• Assist in ensuring alignment between senior management performance agreements and organizational performance.
• Assist in arranging meetings with stakeholders and taking minutes.
• File strategic operational plans, submissions and memorandums electronically and manually.
• Enhanced team efficiency by taking detailed meeting notes and distributing them promptly to relevant staff members.
• Coordinated and scheduled meetings and appointments.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Performance Management Duties:

• Quality check incoming Performance Agreements, Mid-Year Reviews and Annual Assessments.
• Capturing Performance Agreements, Mid-Year Reviews and Annual Assessments on database and PERSAL SYSTEM.
• Reject incomplete/incorrect forms and provide support to ensure that corrections are implemented.
• Update corrected forms on database Identify all eligible employees for performance incentives.
• Assist in administering and implementing payments for performance incentives (Bonus, Pay Progression and Grade Progression).
• Type outcome letters for implementation of performance incentives.
• Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
• Make copies, scan and save performance management documents electronically and manually on filing system.
• Compile Performance Management and Development System status reports.
• Coordinated and scheduled meetings and training sessions.

• Registration of patients visits, discharge, admission and patient classification electronically (HIS) and manually
• Updating patient information and files
• Bill patients for medical services on MEDICOM
• Capturing cash and EFT payments on MEDICOM
• Capture manual receipts when the system is offline
• Collecting cash and issuing receipts for payments
• Compile cash and receipt book to submit to main cashier
• Direct patients to other units/wards within the hospital
• Filing job cards for patients and technicians
• Record daily and monthly statistics and file accordingly
• Provide front desk services for patients, staff, suppliers, visitors etc
• By answering incoming calls and enquiries from visitors, patients and stakeholders
• Booking appointments
• Record medical forms
• Make copies and file patients forms and files
• Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.