Sakhiwo Bongoza
Food Science And Quality Specialist
Cape Town,South Africa
Summary
Quality Assurance specialist with over 9 years of background in the quality assurance and quality control field. Skilled at developing and implementing improved methods for identifying problems, and maintaining all Food Safety and Quality Systems. Facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing implementation of corporate compliance, risk management and corrective action programs.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
5
5
Certifications
Work History
Acting QA Manager
EUROBERRY/FRUT
Cape Town
09.2024 - Current
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
- Oversaw supplier relationships to ensure adherence to quality standards during outsourced projects or collaborations.
- Implemented new quality assurance and customer service standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Managed budgetary allocations for the QA department, optimizing resource utilization while ensuring all projects were executed within allocated budgets.
- Championed data-driven decision-making within the QA team, leveraging analytics tools to monitor progress and identify areas for improvement.
- Utilized automation tools to increase efficiency in repetitive tasks, allowing more time for exploratory testing and issue resolution efforts.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
Quality Assurance Supervisor
Euroberry
Cape Town, South Africa
11.2021 - 08.2024
- Receiving, storage, production and dispatch quality control and monitoring
- Supplier quality assurance and monitoring
- Raw material risk assessments and product verification
- Compile Product specifications and review
- Internal quality and food safety audits
- Shelf life assessments
- Handling and investigation of Customer complaints and customer feedback
- Cleaning and personal hygiene verification monitoring
- Environmental monitoring and utilities control (water, air etc)
- Interpretation of results/test reports and trend analysis
- Customer related queries
- Non-conforming product and rework control
Quality coordinator assistance
EUROBERRY
05.2019 - 10.2021
- Receiving, storage, production and dispatch quality control and monitoring, Supplier quality assurance
- Compile Product specifications and review
- Internal quality and food safety audits
- Shelf-life assessments
- Handling and investigation of Customer complaints and customer feedback
- Cleaning and personal hygiene verification monitoring, environmental monitoring and utilities control (water, air equipment)
- Interpretation of results/test reports and trend analysis
- Customer related queries
- Non-conforming product and suggest rework ratios
QA Monitor
DELI SPICES
11.2017 - 04.2019
- Conduct annual basic food safety training to all departments
- Liaise with cleaning chemical supplier with regards to chemicals suitable for cleaning process and obtain all MSDS
- Liaise with Pest Control service provider immediately for pest control problems and prevention action
- Carry out weekly cleaning verification micro swabs
- Carry out Weekly product allergen swabs
- Monitor cleaning, hygiene and sanitation checklist, type up report, e-mail report, and discuss findings with each department
- Co-ordinate the fumigation of raw materials
- Liaise with purchasing and Receiving Department regarding raw materials to be fumigated
- Liaise with sale department regarding finished products pending irradiation treatment
- Exposure to FSSC 22000 standards
- Control of non-allergen and allergen containing products
- Control foreign objects in production, generate NCRs or action reports if irregularities are found
QC Blending Monitor
DELI SPICES
08.2016 - 10.2017
- Control foreign objects in blending, generate NCRs or action reports if irregularities are found
- Ensuring requested re-samples are submitted to the lab timeously
- Assist with investigation of non-conforming batches when necessary
- Ensure blending sequence is followed accordingly as per procedure
- Compile blending procedure for new developed products
- Monitor cleaning schedule and oversee cleaning in blending department
QC TECHNICIAN
DELI SPICES
12.2014 - 07.2016
- Online quality inspections
- Daily cleaning checks before product start-up
- Monitor lab equipment and consumables
- Product testing
- Drafting COA’s
- Product release on SYSPRO
- Report writing
- Updating quality results on the system
- Exposure to FSSC 22000 standards
- Control of non-allergen and allergen containing products
- Control foreign objects in production, generate NCRs or action reports if irregularities are found
Education
National Senior Certificate -
Phakama High school
ND - Food Technology
Cape Peninsula University of Technology
BTECH - Quality
Cape Peninsula University of Technology
Skills
Multitasking
Communication
Process improvement strategies
Requirements Analysis and Validation
Team Building and Motivation
Documentation and reporting abilities
Quality assurance expertise
Defect Tracking and Analysis
Training and Mentoring Abilities
Quality Metrics Monitoring
Personal Information
- Date of Birth: 07/23/93
- Driving License: Available
References
- Tamlyn Fransman, Deli Spices QC Co-ordinator, 021 505 2000 / 082 527 7256
- Marzanne van Rooyen, Food Safety Officer, 021 505 2000 / 082 349 9502
- Tsepang Sephosi, Warehouse Manager Euroberry, 082 693 7537
- Jonathan Koeberg, QA Manager, 074 151 7721
Ownreliabletransport
Yes
Certification
Advance internal auditing of food safety management system
Timeline
Acting QA Manager
EUROBERRY/FRUT
09.2024 - Current
Leadership Development
08-2024
Health and Safety for Management
07-2024
Advance internal auditing of food safety management system
08-2023
Understanding and implementing Food safety management system FSSC 22000 V5.1
06-2023
Internal Auditing
08-2022
Quality Assurance Supervisor
Euroberry
11.2021 - 08.2024
Quality coordinator assistance
EUROBERRY
05.2019 - 10.2021
QA Monitor
DELI SPICES
11.2017 - 04.2019
QC Blending Monitor
DELI SPICES
08.2016 - 10.2017
QC TECHNICIAN
DELI SPICES
12.2014 - 07.2016
ND - Food Technology
Cape Peninsula University of Technology
BTECH - Quality
Cape Peninsula University of Technology
National Senior Certificate -
Phakama High school
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