Summary
Overview
Work History
Education
Skills
Software
Timeline
AssistantManager

Amber Ings

Assistant Manager

Summary

PROFESSIONAL SUMMARY
Reliable and upbeat successful at promoting customer loyalty,
satisfaction and purchases with consultative techniques and diligent
attention to individual needs. Knowledgeable about product
merchandising, payment processing and cleaning. Dedicated and
dependable relationship-builder with excellent organizational
strengths and superior work ethic. Friendly retail professional with
successful background in sales and marketing. Drives sales-goal
attainment and customer satisfaction through exceptional customer
relations and sales abilities. Proficient in use of POS software.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Assistant Manager

MTN
Welkom, Freestate
07.2019 - Current

• Answered product questions with up-to-date knowledge of sales
and store promotions.
• Used consultative sales approach to understand customer needs
and recommend relevant offerings.
• Offered each customer top-notch, personal service to boost sales
and customer satisfaction.
• Approached each problem with fresh mind and analytical
strategies to quickly resolve concerns.
• Maintained customer satisfaction with quick and professional
handling of product returns.
• Exceeded sales goals by 100% utilizing exemplary customer service skills.
• Provided accurate information about promotions, customer
programs and products, helping drive high customer retention.

Casual Waitress

Roxy's Ice Cream Parlor
Welkom, Freestate
02.2016 - 06.2019

• Offered friendly and efficient service to customers, handled
challenging situations with ease.
• Developed and maintained courteous and effective working
relationships.
• Carried out day-day-day duties accurately • and efficiently.
Performed duties in accordance with applicable standards,
policies and regulatory guidelines to promote safe working
environment.
• Developed team communications and information for meetings.

Education

High School Diploma -

Welkom Gimnasium
Welkom
01.2014 - 12.2018

Skills

    Customer satisfaction

Product demonstrations

Upselling strategies

Sales expertise

Collecting payments

Point of sale operation

Receiving of stock

Organization

Teambuilding

Software

Andre Wille (MTN): 0783175201

Sophia Fourie (Roxys): 066204950

Timeline

Assistant Manager

MTN
07.2019 - Current

Casual Waitress

Roxy's Ice Cream Parlor
02.2016 - 06.2019

High School Diploma -

Welkom Gimnasium
01.2014 - 12.2018
Amber IngsAssistant Manager