Enia Mutasa
Hospitality
Johannesburg South
Summary
An organized and detail-oriented professional with a background in hospitality, administrative tasks and office management. Proven ability to handle a wide range of responsibilities efficiently and accurately, ensuring seamless operations within an office environment. Great communication and interpersonal skills, adept at building positive relationships with colleagues and clients. Demonstrated proficiency in utilizing office software & technology to streamline processes and enhance productivity. I am seeking to leverage my skills and experience to contribute to the success of a dynamic organization.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Admin Clerk/Office Administrator
Favorite Chicken
09.2022 - 04.2023
- Office Management, Processing Warehouse Orders, Reconciling Cash Registers, POS System, Managing Restaurant Employees, Creating Invoices
- Increased efficiency by streamlining filing systems and organizing important documents.
- Purchased and maintained office supplies.
- Reconciled account files and produced monthly reports.
Waitress & Cashier
Favorite Chicken
12.2020 - 08.2022
- Greeting & Serving Customers, Upselling, POS System (Gaap & Pilot).
- Taking food orders to the galley & collecting dishes & other items from it to the service area.
- Offering & providing any assistance to the guests.
- Cleaning & sanitizing of work stations and equipment according to company's legal rules.
- Memorizing the menu.
- Polishing glassware, cutlery & the kitchen
- Communicating orders to the kitchen staff.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Volunteer
Junior Chambers Int
01.2016 - 12.2018
- Supporting Communities, Non-Profit Organization Charity work, Fundraising Events, Administration Tasks
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
Tefl English Diploma -
i-to-i
Diploma in Commerce in Business Management - undefined
IIE Rosebank College
Matric - undefined
Northview High School
Skills
Accomplishments
- Digital Skills Certificate, Johannesburg, 06/2021, Successful Completion of the Fundamentals of Digital Marketing
- ABSA Business Programme, Johannesburg, 05/2016, Mini Enterprise ProgrammeBusiness ManagementMarket & Product ResearchSales & MarketingFinancial Management & ControlProblem Solving & Decision Making
References
- Mr Lin, Favorite Chicken, +27 71 877 7889, favochicken899@gmail.com
- Sarah Leebuikies, Joburg Promotions, +27 73 135 2684
- Audry Dube, Junior Chambers Int, +27 63 201 8590, audryjoyce@gmail.com
Timeline
Admin Clerk/Office Administrator
Favorite Chicken
09.2022 - 04.2023
Waitress & Cashier
Favorite Chicken
12.2020 - 08.2022
Volunteer
Junior Chambers Int
01.2016 - 12.2018
Tefl English Diploma -
i-to-i
Diploma in Commerce in Business Management - undefined
IIE Rosebank College
Matric - undefined
Northview High School
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