Pumla Ofosu

Staff management oversee and coordinate the staff including training and schedule

Ensure that staff adhere to the ruled,policies and procedures

Ensuring the small running of daily operation stock control monitoring the condition of the dining and area equipment overesee repairs and replacement needed

Maintain high standard of food and cleanines of food and beverages

Handling complaints settled disputes and resolve customer complaints

Directing front of house operation to deliver positive guest experience through friendly service

Effectively coordinates with back of house to ensure seamles service

Increasing customer satisfaction and overall sales

Control of the stock supervising clenines of guests service area before and after service

Promoting positive atmosphere and went above and beyond to guarantee each customer receives exceptional food service

Oversee front of house operational in a high volume restaurant.

Creating A fun team building activities to engage staff in ushering to meet the revenue target

Providing outstanding service to customers and adress complaints or issues

Prompt and create a welcoming atmosphere for patrons

Maintain high standards of food and cleanines food and beverages service

Ensuring that diners have a positive experience

Greeting the customers taking orders correctly and giving the customers the food they have order