Zinziswa Mlele

• Customer Support : Welcoming customers,guiding with computer operations, and assisting with online applications.

• Administrative Tasks : Managing reservations and recording internet usage time to calculate charges.

• Services Management : Offering services such as document scanning, photocopying, laminating and typing.

• Sales and Transactions : Handling cash register transactions.

• Data Entry and Records Management : Updating inventory records, filing invoices, and managing employee or vendor paper work.

• Accounts Payable and Receivable : Processing supplier invoices, managing petty cash, performing bank reconciliations, and following up on clientor catering payments.

• Invoicing and Ordering : Creating invoices, handling and processing customer orders for baked goods or catering services.

• Email and Telephone Correspondence : Answering inquiries, handling customer complaints, communicating with vendors and managing the cafe's general email inquiries.

• Communication : Excellent verbal and written skills for dealing with customers and suppliers.

Stock and Invetory Management

• Receiving Stock : Checking incoming shoe deliveries against invoices or packing lists to ensure accuracy in quantity and quality.

• Data Capturing : Capturing GRVs (Goods Received Vouchers) and stock counts onto to the system.

• Stocktakes : Assisting with weekly, monthly or quarterly stocktakes and reconcilations.

• Invetory Control : Identifying damaged or obsolete stock and processing returns to suppliers or warehouse.

• Invoicing : Processing, batching and handling petty cash.

• Banking : Preparing bank deposits and handling petty cash.

• Record Keeping : Maintaining accurace filing systems for sales records, invoices, and employee documents.

• Stationery : Managing office supplies and restocking materials.