Dylan Robert Whittle
Gauteng
Summary
Forward-thinking and goal driven individual with comprehensive experience implementing new processes, managing, planning innovations and communications. Polished in evaluating employee performance and overseeing key projects. Diligent with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Capable and experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize engagement and performance.
Overview
12
12
years of professional experience
Work History
Manager
Alice In Waterkloof
Pretoria
02.2021 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Entered time and attendance logs in preparation for payroll.
- Reviewed contracts before signing them on behalf of the organization.
- Produced thorough, accurate and timely reports of stock.
- Provided leadership during times of organizational change or crisis situations.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Assisted staff by serving food and beverages or bussing tables.
- Optimized profits by controlling food, beverage and labor costs.
Owner
Busy Brews Cafe
Pretoria
08.2022 - 01.2023
- Kept up-to-date on regulatory changes affecting business operations.
- Ensured compliance with health codes by regularly inspecting kitchen area and equipment.
- Managed marketing campaigns through social media platforms to reach target customers.
- Developed business plan to open new cafe and secure funding from investors.
- Established relationships with local businesses and organizations in order to promote events at the cafe.
Supply Chain Coordinator
FADT (Fidelity ADT)
Pretoria
01.2019 - 12.2020
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Participated in teams to identify opportunities for improvement within the supply chain process flow.
- Assisted in resolving customer service issues related to deliveries or product quality concerns.
- Analyzed information about supplier performance or procurement program success.
- Maintained well-organized and clean stock areas to maximize productivity.
- Implemented the use of SAP to move stock in and out for technicians.
- Partnered with suppliers on capabilities, performance, cost, delivery and quality.
- Defined performance metrics for measurement, comparison or evaluation of supply chain factors.
Stock Controller
FADT (Fidelity ADT)
Pretoria
01.2018 - 12.2019
- Kept detailed records of previous purchases and standard prices for items.
- Analyzed inventory requirements based on customer demand forecasts.
- Identified opportunities for cost savings across purchasing processes.
- Maintained inventory records and updated them regularly in the company's database.
Sports Coordinator, Football Coach, Referee
Various Schools (Eduplex, SouthDowns College, Tiger Valley) )
Pretoria
01.2012 - 12.2016
- Coached, trained and refereed on a part time basis at multiple schools and academies.
- SAFA (South African Football Association) D and C Coaching License
- SAFA Goalkeeping License
- Developed exercise regimens targeting individual athlete needs.
- Assessed player abilities and assigned positions according to individual strengths.
- Set up competitions and tournaments for all sports held by the School.
- Facilitated communication between coaches, parents, and players regarding team goals and expectations.
- Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
Team Leader Manager
Hatfield Marketing
Pretoria
03.2014 - 11.2016
- Collaborated with other departments to ensure smooth operations.
- Recruited, trained, and supervised new staff members.
- Motivated team members to consistently achieve or exceed performance expectations.
- Reviewed completed work to verify consistency, quality and conformance.
- Led regular team meetings to communicate current business trends and relevant updates.
- Designed, reproduced and distributed variety of training aids for onboarding team members.
- Organized team meetings to discuss progress and challenges.
Runway Model
Top Model South Africa
Pretoria
03.2012 - 11.2015
- Exhibited poise and confidence while walking down the runway.
- Upheld high standards of professionalism in high-stress environments.
- Adapted quickly to changing environments on the runway.
- Finalist in Top model South Africa 2014.
Sales Associate
Urban clothing
Pretoria
01.2012 - 12.2014
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
Education
Certificate - IT Specialist - HTML & CSS
CTU
Pretoria06-2023
Forex, Trading, Indices
Introduction To Forex
Forex Academy11-2022
Certificate - Azure Data Fundamentals DP900
Microsoft
Pretoria11-2022
Higher Certificate - English Education
TEFL (Teaching English As A Foreign Language)
Pretoria07-2019
Certificate - SAP Program
SAP Certified Application Associate IT & Software
Udemy05-2018
High School Diploma -
Pretoria Boys High SChool
Pretoria11-2012
Higher Certificate Level 5 - Adult Basic Education & Training Level 5
Unisa
PretoriaSkills
- Contract Management
- Staff Development
- Strategic Planning
- Business Administration
- Communication
- Sales Management
- Staff Training and Development
- Time Management
- Team Leadership
- Virtualization Technologies
- Technical Support
- Remote Support
- Supply Management
Affiliations
- Highly Active- I play Tennis, Squash, Football and tend to be very healthy & fit.
- I enjoy reading books.
- Making DIY household items.
- Drawing, Painting, Sketching (Fine Arts in High School).
- Trade Indices on a regular basis.
Languages
English
First Language
Afrikaans
Upper Intermediate (B2)
B2
Timeline
Owner
Busy Brews Cafe
08.2022 - 01.2023
Manager
Alice In Waterkloof
02.2021 - Current
Supply Chain Coordinator
FADT (Fidelity ADT)
01.2019 - 12.2020
Stock Controller
FADT (Fidelity ADT)
01.2018 - 12.2019
Team Leader Manager
Hatfield Marketing
03.2014 - 11.2016
Runway Model
Top Model South Africa
03.2012 - 11.2015
Sports Coordinator, Football Coach, Referee
Various Schools (Eduplex, SouthDowns College, Tiger Valley) )
01.2012 - 12.2016
Sales Associate
Urban clothing
01.2012 - 12.2014
Certificate - IT Specialist - HTML & CSS
CTU
Forex, Trading, Indices
Introduction To Forex
Certificate - Azure Data Fundamentals DP900
Microsoft
Higher Certificate - English Education
TEFL (Teaching English As A Foreign Language)
Certificate - SAP Program
SAP Certified Application Associate IT & Software
High School Diploma -
Pretoria Boys High SChool
Higher Certificate Level 5 - Adult Basic Education & Training Level 5
Unisa
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