Summary
Overview
Work History
Education
Skills
Notable Skills
Accomplishments
Certification
Timeline
Generic
Vinodh Chetty

Vinodh Chetty

Operations/Project Manager
Johannesburg South,Gauteng

Summary

With over 25 years of experience in the IT industry, interests are mainly around the fast-paced technology evolution with a market focus within the Telco and Financial industries. With a strong delivery focus and ability of up-selling. Customer focus and customer relations is always my primary objective. With a strong technical background and with many years of experience in Operations, I believe that I add value to the Sales cycle. I have onsite experience in the 4 large Telecoms in RSA as well as several other Telecoms in Africa. I have also done business in the 80% of all the Banks in RSA. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Insightful Information Technology Manager with 10 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

18
18
years of professional experience
4
4
Certifications

Work History

Head of Bid Data & Cybersecurity (BDS)

Atos
1 2017 - 12.2022
  • Develop, Build and Maintain Atos BDS business for South Africa and English Africa (5M Euro Budget)
  • Drive both Direct and Channel Sales for BDS products and services
  • Maintain primary objectives to achieve quarterly Order Entry targets while ensuring that the P&L is managed with optimal Project Margins to ensure External Revenue, Cash flows and Risk Management
  • Manage Internal (Atos RSA and BDS Global) and external Stakeholders (Channel partners and OEM Resellers)
  • Manage all direct and indirect sales and operational staff.
  • Worked effectively in fast-paced environments
  • Proven ability to develop and implement creative solutions to complex problems
  • Developed and maintained courteous and effective working relationships
  • Resolved problems, improved operations and provided exceptional service
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility

Head of Service Delivery

Atos
01.2013 - 12.2016
  • Manage all after sales delivery projects (Service Integration, Software Development, Engineering, Project Management services)
  • Ensure and maintain SLA's for all Support and Maintenance contracts
  • Maintain primary objectives to achieve customer satisfaction to enable up-selling and renewals
  • Ensure that the Project P&L is managed to ensure optimal margins are maintained while risks are mitigated.

Program Manager (Telco)

Atos
01.2010 - 12.2012
  • Manage multiple projects for Atos Telco Customers in South Africa and Africa including Vodacom, Gemalto, Telkom, MTN (SA, Ghana, Nigeria), Cell-C, Globacom (Nigeria, Ghana, Benin), Unitel Angola.

Solutions Architect

Stortech
01.2008 - 12.2009
  • Pre-sales and Solution Architecture support for all Veritas Backup and Archiving solution
  • Support Sales with customer engagements for technical workshops, Demonstrations and Personations
  • Ensure OEM engagement and required Certifications are updated to maintain OEM tier status
  • Support our Field engineers with 3rd line support.

Various Roles

Metcash, AL Indigo
01.1999 - 01.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

Bachelor of Science - Information Technology

University of Johannesburg
Johannesburg, South Africa
04.2001 -

No Degree - Business Administration And Management

Harvard Business School
Johannesburg, South Africa
04.2001 -

Skills

  • Head of Business Unit (P&L)

  • Test Director

  • Solaris

  • SQL

  • QA Load

  • Python

  • Oracle PL/SQL

  • MS SQL Server

  • MS Active Directory 2003

  • Korn Shell

  • IIS

  • HP LoadRunner

  • Technical testing and analysis

  • architecture and System Engineering

  • Management consultancy activities

  • Data processing, hosting

  • Retail sale food in spec stores

  • Big Data

  • Solution architecture Customer Relationship Mngt

  • Selling

  • Sales support

  • Resourcing

  • Requirements definition and management

  • Project management

  • IT management

  • IT infrastructure

  • Database administration

  • Data modelling and design

  • Customer service support

  • Consultancy

  • Application support

  • Product Owner

  • Operations Management

  • Business Development

  • Decision-Making

  • Public Speaking

  • Team building

  • Project Planning

  • Self-Directed

  • Analytical Thinking

  • Head of Business Unit (P&L)

Notable Skills

  • Sales (Direct & Channel) in Hardware, Software, Services, E2E Solutions.
  • After Sales - Integration, Support & Maintenance
  • Pre-Sales - Solution Architecture/Design
  • Business/Program/Project Management
  • Managed & Professional Services

Accomplishments

    Awarded Best Sales Award for BDS Africa awards in 2018 and 2019 consecutively.

  • Supervised team of 20 plus staff members.
  • Collaborated with partners (Dell & Microsoft) in the development of Largest Microsoft Data Warehouse Platform in the world. (Recognized in the published white paper)

Certification

Unix, HPE - 2000

Timeline

Head of Service Delivery

Atos
01.2013 - 12.2016

Program Manager (Telco)

Atos
01.2010 - 12.2012

Solutions Architect

Stortech
01.2008 - 12.2009

Bachelor of Science - Information Technology

University of Johannesburg
04.2001 -

No Degree - Business Administration And Management

Harvard Business School
04.2001 -

Various Roles

Metcash, AL Indigo
01.1999 - 01.2007

Head of Bid Data & Cybersecurity (BDS)

Atos
1 2017 - 12.2022

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Vinodh ChettyOperations/Project Manager