Jerome Thando Pahlana
Sales Representative
Cape Town
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Sales Representative
Heineken Beverages
2018.07 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
Sales Representative
AbInBev SAB
2015.06 - 2018.06
- Developed and implemented sales strategies to increase profits.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Education
No Degree - Marketing Management (Short Course)
CPUT
Cape Town 2001.04 -
High School Diploma -
Cape Town High
Cape Town, South Africa 2001.04 -
Skills
Customer Service
Accomplishments
- Ranked # 3 in Southern Region for 2019
- Certificate presented for: Great Trade Execution & Excellence Value.
Timeline
Sales Representative
Heineken Beverages
2018.07 - Current
Sales Representative
AbInBev SAB
2015.06 - 2018.06
No Degree - Marketing Management (Short Course)
CPUT
2001.04 -
High School Diploma -
Cape Town High
2001.04 -
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