Krav Maga, Scuba Diving, Music
Michael Gray Nicoll
Channel And Partner Account Manager
Cape Town,WC
Summary
I desire to diversify my skill set to build a better career. I firmly believe that one should never stop trying to learn and must always be willing to pivot and adapt to change, in order to be successful. I am looking for employment opportunities in a booming industry with growth potential.
I would consider myself an intelligent and solutions-driven individual, with a natural resilience, grit and steely determination. My work ethic is sound and remarkable. I rely on my unique charm and presence to form relationships. My willingness to service clientele is derived from my constructive attitude and approach, which allows me to successfully to manage, assist, grow and develop my clientele and peers.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Channel and Partner Account Manager
RSAWEB
Cape Town, Western Cape
01.2021 - Current
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Met or exceeded sales goals for VIP accounts by bringing in over 50 new accounts and growing these partners to meet performance standards.
- Conferred with department heads or staff to discuss contracts, advertising media selection or products to be advertised.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Increased longevity of accounts by providing individualized customer service and developing relationships with account holders.
- Soley increased one of our specific product provider's sales in a region we historically failed in through effective planning and implementation of campaigns.
- Tasked with building positive working relationships with channel partners to maximize product sales within customer base.
- Manage existing partners and recruit new partners for sales growth. Coordinate with partners to identify key sales opportunities to generate revenue.
- Redefined and revamped our reseller program with great success.
- Provide product training to partners.
- Resolve partner-related issues and sales conflicts in a timely fashion.
- Develop and review sales proposals with partners.
- Develop partner specific sales and marketing plans to increase marketing and selling efforts.
- Manage daily sales activities with partners to achieve revenue objectives. Assist in product placement and promotional activities to increase sales. Coordinate with partners to develop joint business plan to mutually agree with business objectives. Perform business reviews and recommend improvements.
- Manage sales activities and maintain sales records and reports.
Area Sales Specialist/Sales Team Leader
RSAWEB
Cape Town, Western Cape
05.2018 - 01.2021
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Reported sales data to upper management for review.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Contributed to successful daily upkeep of warehouse inventory tracking.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Facilitated ongoing training to keep sales team successfully closing deals.
- Managed 15 member sales teams activities to consistently meet of sales quotas.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Built strong team by recruiting and developing top sales talent.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Streamlined team sales processes increase productivity and decrease closing time.
- Implemented new marketing initiatives to drive sales and improve overall performance.
- Trained, coached and mentored new sales associates for maximum performance.
Sales Lead Generator
RSAWEB
Cape town, Western Cape
02.2018 - 04.2018
- Tasked with: Maintaining internal databases Cold calling potential clients and capturing their details Networking and canvasing Generating leads
Sales Promoter and Team Leader
Hype Creations
Johannesburg, Gauteng
02.2017 - 12.2017
Sales and Marketing Representative
Xtraspace
Johannesburg, Gauteng
01.2016 - 02.2017
Education
Bachelor of Arts - Law
University of Pretoria
Pretoria 01.2012 - 12.2018
Skills
Account acquisition and retention
Account planning and management
National branded accounts management
Effective Team Leader
Strategic Planning
Writing and Communication Skills
Microsoft Office
Additional Information
Head of Legal and HR - part time, Johannesburg March 2021 — March 2021 Badger Security Services: Legal and contract work on a part-time/fixed time basis.
Interests
Social work
Volunteer Experience, Pretoria July 2017 — December 2017 Worked at Kgosi Mampura II Prison with inmates in for violent crimes looking to get Parole and those who have been denied bail and need assistance.
Timeline
Channel and Partner Account Manager
RSAWEB
01.2021 - Current
Area Sales Specialist/Sales Team Leader
RSAWEB
05.2018 - 01.2021
Sales Lead Generator
RSAWEB
02.2018 - 04.2018
Sales Promoter and Team Leader
Hype Creations
02.2017 - 12.2017
Sales and Marketing Representative
Xtraspace
01.2016 - 02.2017
Bachelor of Arts - Law
University of Pretoria
01.2012 - 12.2018