Microsoft 365 (Office)
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
Improved employee performance by implementing training programs and conducting regular performance reviews.
Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
Collaborated with area managers to evaluate needs and optimize operational plans.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
Boosted productivity by establishing effective communication channels between departments.
Reported issues to higher management with great detail.
Ensured Health & Safety regulations were met.
Conflict mediation
Personnel resource allocation
Risk management
Administrative management
Logistics coordination
Task delegation
Performance monitoring
Scheduling coordination
Operational planning
Management
Logistics management
Workflow optimization
Microsoft 365 (Office)