LEAH RAMJEE
Examination Officer | Aviation Examination Administration | Regulatory Compliance
Kempton Park, Ekurhuleni
Summary
Examination Officer managing aviation examination administration, candidate verification, and Civil Aviation Regulations compliance across national testing operations. Coordinates bookings, venue preparation, invigilation, results processing, refunds, and irregularity reporting while protecting examination security and confidential material. Supports consistent client service through accurate documentation, stakeholder communication, and operational control.
Overview
24
24
years of professional experience
Work History
Examination Officer
SOUTH AFRICAN CIVIL AVIATION AUTHORITY (SACAA)
08.2013 - Current
- Responsible for administering aviation examinations in accordance with SACAA policies and Civil Aviation Regulations while ensuring examination integrity, operational efficiency and exceptional client service.
- Key Responsibilities
- Verify examination applications, supporting documentation and payments for compliance.
- Confirm candidate licence eligibility before examination bookings.
- Process examination bookings using examination management systems.
- Prepare examination venues, systems, stationery and reference materials.
- Register candidates and verify identification before examinations.
- Conduct examination briefings and explain examination procedures.
- Inspect examination equipment to ensure compliance with approved standards.
- Invigilate examinations while maintaining strict examination security.
- Protect confidential examination material throughout the examination lifecycle.
- Upload examination results and issue coaching reports.
- Investigate and report examination irregularities where required.
- Process refunds, credit notes and financial reconciliations.
- Coordinate examination logistics for national outstation venues.
- Prepare annual outstation examination schedules.
- Maintain accurate examination records and documentation.
- Deliver professional customer service through email, telephone and face-to-face interactions.
- Support continuous improvement of examination administration processes.
- Key Contributions
- Coordinated thousands of aviation examinations across multiple national examination centres.
- Maintained 100% confidentiality of examination material throughout examination processes.
- Supported successful implementation of examination scheduling and administration improvements.
- Built strong working relationships with aviation training organisations, licensing officers and examination candidates.
- Recognised for consistently maintaining accuracy in regulatory examination administration.
Office Administrator
NATES AUDIO VISUAL
05.2009 - 07.2013
- Managed financial and administrative operations while providing support to management and clients.
- Responsibilities
- Creditors and debtors administration
- Cashbook reconciliations
- Petty cash management
- Banking and cash deposits
- Asset register maintenance
- Customer accounts administration
- Quotations and purchase orders
- Invoicing
- Filing and document control
Office Administrator (Contract)
Milzet Consulting Services
01.2008 - 01.2008
- Customer service
- Lease administration
- Data capturing
- Quotations
- Invoicing
Store Administrator
Woolworths (Pty) Ltd
01.2007 - 01.2008
- Cash office administration
- Invoice processing
- Float control
- Customer service
Store Administrator
Orient Cash & Carry
01.2003 - 01.2007
- Customer service
- Cashier
- Claims
- Orders
- Invoicing
- Administration
Education
National Senior Certificate (Matric) - undefined
Jules High School
Higher Certificate - Business Management in Risk Management
University of Johannesburg
Advanced Certificate - Business Management
University of Johannesburg
Advanced Diploma - Management
University of Johannesburg
Bachelor of Commerce Honours - Strategic Management
University of Johannesburg
Skills
Examination administration
Examination security
Candidate verification
Regulatory compliance
Report writing
Stakeholder engagement
Financial administration
Quality assurance
Planning & organising
Microsoft Office Suite
Timeline
Examination Officer
SOUTH AFRICAN CIVIL AVIATION AUTHORITY (SACAA)
08.2013 - Current
Office Administrator
NATES AUDIO VISUAL
05.2009 - 07.2013
Office Administrator (Contract)
Milzet Consulting Services
01.2008 - 01.2008
Store Administrator
Woolworths (Pty) Ltd
01.2007 - 01.2008
Store Administrator
Orient Cash & Carry
01.2003 - 01.2007
Bachelor of Commerce Honours - Strategic Management
University of Johannesburg
Advanced Diploma - Management
University of Johannesburg
Advanced Certificate - Business Management
University of Johannesburg
Higher Certificate - Business Management in Risk Management
University of Johannesburg
National Senior Certificate (Matric) - undefined
Jules High School