Sephiri Lovedelia Menyatsoe
Human Resources Management
Johannesburg
Summary
I am ambitious, motivated and reliable. Enjoy a challenge and deadline driven, I am determine and willing to go an extra mile, I am a fast learner and dedicate myself to an task. Relating to my career, I take both responsibility and accountability seriously in all duties, as well as within my personal life and family. I am family orientated and have the ability to work under pressure and without supervision. I am a team player, reliable, flexible with excellent time management skills. My professionalism, experience and the can do attitude allows me to adapt to all environments with ease. My D.C.D " Determination, Commitment and Dedication" would surely add value to any department and the company's overall value, vision and brand with pride and honor.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
Work History
Call Center and Direct Marketing
KCEP / Credit Rescue
Cape Town
02.2020 - 03.2020
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
- Reconciling complex accounts that have been escalated from AR team
- Monitoring Debtor balances to ensure a reduction in debtors DSO
- Ensuring credit and collection policies are followed
- Liaising with customers, as well as internal personnel including the sales team
Work Intergrated Learning (Human Resources)
South African Police Services
Cape Town (Parow)
01.2017 - 12.2018
- Manage and co-ordinate recruitment related matters
- manage and co-ordinate discipline management, grievance management and absenteeism management
- Manage, maintain and ensure good labour relations and related for matters
- Manage and maintain performance management system
- Manage and co-ordinate job evaluations
- Manage, maintain adherence to standards and guidelines for career development
Office Administrator
Tshedza Guest Lodge
Johannesburg
02.2014 - 12.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
Human Resources Management
Damelin College
Cape Town 04.2001 - 03.2018
Skills
Timekeeping abilities
Staff Management
Critical Thinking
Report writing
Self-Management
Good Communication
People Orientated
Deadline Driven
Timeline
Call Center and Direct Marketing
KCEP / Credit Rescue
02.2020 - 03.2020
Work Intergrated Learning (Human Resources)
South African Police Services
01.2017 - 12.2018
Office Administrator
Tshedza Guest Lodge
02.2014 - 12.2014
Human Resources Management
Damelin College
04.2001 - 03.2018