Sylvia Sothoane
Learning Programme Specialist
Midrand,Gauteng
Summary
Organized Learning Programs Specialist with 4 years of raining coordination and facilitation and experience in running learning intervention and internship programs from the planning rollout and implementation. Expert in WSP and ATR training with extensive knowledge of BEE123 system and SETA system use. Proven leader ready to make hard decisions and counsel companies to long-term success. Pride myself in the ability to overcome challenges and am very solutions driven
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work History
Learning and Development Specialist
Digital Planet
Sandton, Gauteng
07.2017 - Current
- Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving high morale and elevated energy levels
- Created Learning Programs to strengthen company culture and employee engagement through workshop
- Created and implemented new training initiatives such as Digital Planet University (DPU), managing Grovo LMS, assuring continuous training to employees to promote long-term excellence.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in redefined company with forever learning and developing as one of core values
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Successfully absorbed from being intern to Training assistance to Learning program specialist
- Successfully ran HP Tech Rookies learnership with 15 learners on 12 month program in 2020
- Successfully ran and administrated DP internship with 20 learners in 2020 and 13 interns currently
- Successfully ran and completed DP employed learnership Program in 2020
- Liaise with MICTSETA and external service providers to streamline and provide best experience for all parties engaged
- Work on Bee123 system for BEE audit
- Skills development officer for DP and responsible for WSP and ATR submission and program roll outs
Occasional IEC Official for Elections
Independent Electoral Commission
Sebokeng, Gauteng
05.2014 - 05.2019
- Maintained excellent attendance record, consistently arriving to work on time.
- Kept stats and balanced numbers for statistical purposes with 95 % accuracy
- Operated ID verification machine for all voters
- Usher voters into voting station
- Thumb Mark with ink as all duties were rotational
City Year Service Leader
City Year SA
Johannesburg, Gauteng
01.2015 - 11.2015
- Quickly learned new skills and applied them to daily tasks to create better learning environment for kids to learn
- Improved operations through consistent hard work and dedication in team and as team captain
- Collaborated with parents, teachers and school governing body to ensure that kids best interest in teams of learning and well being are being explored and address
Home Work Assistant (ESSP Supervisor)
Department of Education
Sebokeng, Gauteng
04.2014 - 01.2015
- Performed duties in accordance with applicable standards, policies and regulatory guidelines as stipulated by department and was autonomous in whole process
- Assisted with home works for kids by employing creative games and catering to different learning styles for optimum understanding
- Fostered and maintained peer and role model relationship with all learners to make kids comfortable to share and have support
Retail Assistant
Fashion World Retail
Evaton , Gauteng
12.2013 - 12.2014
- Coordinated restocking of sales floor with current merchandise and kept floor area neat and tidy.
- Approached browsing customers to initiate conversations to determine buying preferences and try to upsell and amplify customer experience.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Volunteer
Luyanda Chrech and Pre-School
Sebokeng, Gauteng
01.2009 - 02.2010
- Volunteered with groups and organizations to help make measurable differences for kids
- Worked as teacher assistant to 4 - 5 year old
- Helped with office tasks, taking messages, cooking and stimulating kids brains through play
Education
High School Diploma -
Tshepo Themba Secondary School
105 Zone 6 Extension 5 Sebokeng 1983 01.2002 - 12.2007
National Diploma - Labour Relations Management
Vaal University of Technology
Vanderbijlpark 01.2011 - 04.2014
Short Course - Time Management
Time Clinic
Johannesburg, GP 07.2019 - 08.2019
Short SETA Accredited Training NQF Level 5 - High Performance Customer Care
The Futuristic Group
Futuristic Training And Development 07.2017 - 11.2017
Skills
Classroom expertise
Project implementation
Employee training
Public speaking
Training material development
Workshop coordination
Good Telephone Etiquette
Computer Skills
Conflict Resolution
Teamwork and Collaboration
Additional Information
Started my learning program career as an intern and transitioned to a specialist in 3 years through hard work.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Short Course - Time Management
Time Clinic
07.2019 - 08.2019
Learning and Development Specialist
Digital Planet
07.2017 - Current
Short SETA Accredited Training NQF Level 5 - High Performance Customer Care
The Futuristic Group
07.2017 - 11.2017
City Year Service Leader
City Year SA
01.2015 - 11.2015
Occasional IEC Official for Elections
Independent Electoral Commission
05.2014 - 05.2019
Home Work Assistant (ESSP Supervisor)
Department of Education
04.2014 - 01.2015
Retail Assistant
Fashion World Retail
12.2013 - 12.2014
National Diploma - Labour Relations Management
Vaal University of Technology
01.2011 - 04.2014
Volunteer
Luyanda Chrech and Pre-School
01.2009 - 02.2010
High School Diploma -
Tshepo Themba Secondary School
01.2002 - 12.2007