MACELYN NHAPI

• Managed internal purchasing follow-up and after-sales support.
• Processed customer orders weekly while coordinating updates between sales, purchasing, and warehouse teams.
• Prepared customer quotations and purchase requests, maintaining accurate pricing and order details for internal and external stakeholders.
• Issued warehouse work and cut instructions, then tracked updates to keep production and dispatch aligned with customer requirements.
• Monitored customer orders through completion, resolving status issues and keeping records current for faster follow-up.
• Completed warehouse invoicing and stock taking with accurate records to support billing and inventory control.
• Supported warehouse dispatching and after-sales service by handling customer follow-up and delivery coordination.

• Completed work orders weekly by monitoring updates, issuing stock, and relaying instructions clearly
• Processed customer orders weekly while balancing warehouse stock receipt and dispatch coordination.
• Managed internal and external purchasing to keep rubber lining materials and supporting stock available for ongoing operations.
• Prepared warehouse invoices and updated production orders for business developers to support accurate customer and order tracking.
• Handled warehouse stock taking and receipting to maintain accurate inventory records and support dispatch readiness.
• Coordinated after sale services by following up with customers and aligning responses with internal teams.
• Used Microsoft Excel, Word, Outlook, and ERP systems to organize records, communicate updates, and support daily administration.

• Handled splicing-related materials by coordinating control-box use and quality checks.
• Completed job cards weekly while keeping work instructions organized and current.
• Performed splicing work accurately, following standard belt types, carcass types, and conveyor material characteristics.
• Issued job cards and work instructions clearly to keep production tasks aligned and traceable.
• Operated control boxes carefully to support safe, consistent workflow during splicing activities.
• Checked finished work for quality issues and flagged defects before release to the next stage.
• Updated production records and work instructions to support follow-up and smoother handoffs.

• Tracked 60-80% of work orders through collating, binding, and finishing handoffs.
• Reviewed 50-100 quality checks per shift to catch color, text, and image issues before release.
• Monitored print quality throughout production to maintain accurate color matching across text and image checks.
• Performed warehouse collating tasks to organize materials for binding and finishing workflows.
• Supported binding and finishing activities by checking production output for quality before completion.
• Applied attention to detail when comparing print samples against expected text and image standards.
• Used analytical judgment to spot inconsistencies early and support consistent output quality.

• Balanced 200-300 in daily cash and credit receipts against register totals and verified calculations.
• Processed 50-100 customer transactions per shift while handling cash and credit payments accurately.
• Delivered customer service and sales support to assist motorists and resolve payment or fueling questions.
• Dispensed fuel safely and efficiently while following station procedures and maintaining a professional service experience.
• Managed inventory checks to track stock levels and flag replenishment needs during daily operations.
• Verified signatures and transaction calculations to reduce errors and maintain accurate payment records.
• Maintained orderly checkout workflows and documented payment activity for smooth end-of-shift handovers.

Awarded : CERTIFICATE IN:

• Completed professional in mastering the conveyor system , its core types , physical components , alignment techniques and critical safety rules.
• Types of conveyors ;Standard terminology for specifications , definitions and of conveyor material characteristics of conveyor belts ;Roller Conveyors ; Chain and Screw conveyors ; Overhead Conveyors.
• Key Components and Functions ;Standard belt carcasses and belt types ; Belting and Splices ; Cleaners and Scrapers
• Belt splicing
• Conveyor Operations and Maintenance : belt tension , belt tracking and alignment. Trouble shooting: diagnose monitor failures, bearing wear, gearbox issues and plugged transfer chutes. Follow routine lubrication , cleaning and inspection schedules.
• Safety and Compliance : Lock-out/Tag-out ; Stored energy awareness ; Guarding ; Dust control.

• Completed professional development in strategic procurement , how to source suppliers, manage purchasing processes and relationships and move products efficiently from source to final customer.
• Completed professional development in logistics and warehousing : the basis of storing inventory, packaging and transportation of goods.
• Completed professional development in supply chain integration of different business units and external suppliers working together.
• Completed professional development in quality and risk control by maintaining high standards and handling disruptions in global trade and netwrok.

• Awarded CERTIFICATES IN :
• Completed professional in SPREEDSHEETS MS-EXCEL ; Excel quatro pro ; Windows Office
• DESKTOP PUBLISHING ; Program inputs ; Edit Applicant ; Draft and Graphic In-House
• WORD PROCESSING ; Perfect Office ; Corel Draw