Nthabiseng Carin Ramafalo
Pretoria
Summary
I'm an Industrial Engineer with extensive experience in Manufacturing, Operations, and Project Management, well-versed in driving process improvements and implementing efficient systems. Skilled in translating data into actionable insights, I excel in creating solutions that enhance quality, streamline operations, and maintain world-class practices. With a strong track record in leadership and a high-performance mindset, I am dedicated to engaging with stakeholders at all levels, fostering collaborative relationships, and consistently delivering results that meet and exceed customer expectations.
Possessing a sharp analytical approach, I focus on identifying process inefficiencies and implementing strategic improvements. My background in continuous improvement, along with proficiency in Microsoft Office Suite, enables me to optimize operations effectively. Known for my attention to detail, quality orientation, and dynamic problem-solving abilities, I am committed to building organizational capability, promoting functional efficiency, and driving operational excellence across all levels.
Overview
7
7
years of professional experience
Work History
Operations Specialist
TW Profile Services
01.2021 - Current
- Overseeing day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managing multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collecting, arranging, and inputting information into database system.
- Analysing data to identify trends and make informed decisions, driving continuous improvement in operations.
- Collaborating across departments to identify opportunities for process improvements and increased efficiency.
- Coordinating cross-departmental projects to enhance service delivery, keeping strict adherence to timelines and budgets.
- Fostering culture of continuous improvement by encouraging feedback and innovative ideas from all team members.
- Enhancing data accuracy and accessibility by implementing new database management system.
- Creating and managing project plans, timelines and budgets.
- Evaluating customer needs and feedback to drive product and service improvements.
- Implementing Lean methodologies, including Kanban and 5S, to maintain organized, efficient production spaces and improve workflow.
- Analysing production data to identify causes of downtime and applying preventive measures to reduce interruptions, enhancing overall equipment effectiveness (OEE).
- Capturing and analysing operational data to provide visibility into key production metrics and drive data-based decision-making.
- Collecting and reporting data on continuous improvement metrics, supporting productivity enhancements through actionable insights.
- Conducting root cause analyses on operational challenges to enable targeted improvements and proactive solutions.
- Coordinating stakeholder communication to maintain alignment on project goals, objectives, and milestones across teams.
- Designing and conducting training sessions, along with developing instructional materials, to support the adoption of new processes and systems.
- Developing and maintaining Standard Operating Procedures (SOPs) and work instructions to uphold quality and regulatory compliance standards.
- Serving as a resource and coach for team members, promoting a proactive, problem-solving culture focused on efficiency.
- Engaging teams in management reviews to assess ongoing improvement activities, track results, and share best practices for operational excellence.
- Overseeing warehouse management by organizing efficient storage, handling, and distribution of parts, ensuring that all items are properly stored and readily accessible to support smooth operations.
- Implementing tracking systems to monitor the movement of parts and materials, ensuring timely availability for ongoing operations and supporting uninterrupted workflows.
- Managing material replenishment systems such as Kanban, monitoring boards, and ensuring adherence to Kanban rules.
Production Process Controller
TW Profile Services
10.2019 - 12.2020
- Productivity study -time studies and method studies.
- Supported Operational / Production department in managing production issues.
- Defect tracking and monitoring all failures within the manufacturing areas.
- Supported quality department efforts in the production lines.
- Working with managers to plan and manage production tasks to improve runtime.
- Created production orders and planning production with master production schedule for the monthly production.
- Reviewed production plans to identify and report potential risks to managers.
- Planned and monitored material movement in production cycles to ensure continuous operations.
- Planned equipment, material and manpower needs for job order.
- Monitored all manufacturing products required within Testing and Inspection areas.
- Created and updated Bill of Material
- Creating of FMEAs C PFMEA (Control plans and Work Instructions/SOPs)
Quality (Product Audit) Intern
BMW Plant Rosslyn
10.2018 - 09.2019
- Identified and resolved workflow issues.
- Ensured safety, quality and efficiency of work being performed.
- Scheduling/ planning of Audit vehicles
- Constructed a Pareto graph on Audit findings.
- Created training material and operating manuals.
- Documented quality assurance activities and created audit plans.
- Did system changes/updates.
- Examined vehicle for defects.
- Performed vehicle checks/inspection after every vehicle return.
- Directed all phases of projects, from projects initiation to project closure.
- Met with suppliers to develop improvements plans and monitored timeline.
- Negotiated, analysed, and prepared agreements with suppliers/contractors.
- Prepared projects planning documents.
- Sourced material needed for the projects
Manufacturing Engineering Student
Praga Technical Pty Ltd
01.2018 - 09.2018
- 5s Implementation and Kaizen projects (continuous improvements)
- Master Production Schedule
- Creating and updating Bill of Material
- Managing production issues
- Managing all failures within manufacturing areas
- Productivity study -time studies and method studies
- Production planner and review production schedules
- Layout design and improvement
- Creating of FMEAs C PFMEA (Control plans and Work Instructions)
Education
Post Graduate Diploma - Industrial Engineering
University of Witwatersrand
Johannesburg06-2024
Advanced Diploma - Industrial Engineering
Vaal University of Technology
Vanderbijlpark, South Africa12-2020
National Diploma - Industrial Engineering
Vaal University of Technology
Vanderbijlpark12-2018
National Diploma - Mechanical Engineering
Vaal University of Technology
Vanderbijlpark, South Africa12-2015
Grade 12 (Matric) -
Makgopele High School
Mopani District, Limpopo12-2013
Skills
- Planning and coordination
- Operations coordination
- Quantitative skills
- Problem-solving abilities
- Time management abilities
- Inventory Management
- Adaptability
- Business Analysis
Accomplishments
- Planned, led and managed the expansion of projects department workshop and warehouse from material planning, construction, racks design, installation and moving in.
- Developed and Implemented system: G01(BMW X3) Sticker’s list report.
- Initiated waste walk.
- Implemented cardboard storage bins to reduce scratched on finished parts.
- Crafted system productivity reports and presented findings to decision makers.
- Led and managed facilities projects, major facility project: BMW Audit Acoustic project to reduce echo in the area that costed R859 000 with more than 15 team members.
- Visual Management: Marking and labeling of factory stations and identified plant working areas.
- Implemented work instructions (SOP) boards per workstation.
- Created factory machinery operational procedures.
- Defined waste management process - Pallets
- Implemented 5S Tooling system per workstation.
- Created Kanban board for production operations.
Timeline
Operations Specialist
TW Profile Services
01.2021 - Current
Production Process Controller
TW Profile Services
10.2019 - 12.2020
Quality (Product Audit) Intern
BMW Plant Rosslyn
10.2018 - 09.2019
Manufacturing Engineering Student
Praga Technical Pty Ltd
01.2018 - 09.2018
Post Graduate Diploma - Industrial Engineering
University of Witwatersrand
Advanced Diploma - Industrial Engineering
Vaal University of Technology
National Diploma - Industrial Engineering
Vaal University of Technology
National Diploma - Mechanical Engineering
Vaal University of Technology
Grade 12 (Matric) -
Makgopele High School
Similar Profiles
Bennie Dominick BrownBennie Dominick Brown
EPJ Order Selector at TW ServicesEPJ Order Selector at TW Services
Adrian StinsonAdrian Stinson
Warehouse Associate at TW Services Inc.Warehouse Associate at TW Services Inc.
Denice SerranoDenice Serrano
CSR, Sales at Tw ServicesCSR, Sales at Tw Services