Zamantimande Zikote
Collections
Soweto
Summary
Skilled in Sales and collections, with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Credits and Collections Agent
Capitec Bank
Johannesburg
12.2022 - Current
- Conducted thorough investigations into disputed invoices and negotiated resolutions that satisfied both parties while upholding company policies.
- Improved credit collections by following up with client who defaulted on their credit and strive to exceed over 40 arrangements daily.
- Continuously monitored client payment patterns to identify potential concerns, allowing for early intervention in cases of financial distress or impending default.
- Reaching out to approximately 200 account holders daily
Sales Agent
Telesure Investment Holdings (1LIFE)
Johannesburg
05.2019 - 07.2020
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 2%.
Education
Bachelor of Science - Biochemistry And Molecular Biology
University Of Johannesburg
Johannesburg 02.2015 - 04.2019
Skills
Collections processing
Certification
Class of business - Milpark education
Timeline
Credits and Collections Agent
Capitec Bank
12.2022 - Current
Sales Agent
Telesure Investment Holdings (1LIFE)
05.2019 - 07.2020
Bachelor of Science - Biochemistry And Molecular Biology
University Of Johannesburg
02.2015 - 04.2019
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