MSEBE NANDIPHA PRUDENCE
Durban
Summary
Dedicated and detail-oriented Customer Service Clerk with strong administrative, reception, and financial support experience. Proven ability to deliver excellent customer service, manage enquiries professionally. Handle data accurately, and support daily office operations. Highly organized, reliable, and able to work effectively under pressure in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bookkeeper
St Andrew's District Hospital
06.2022 - 05.2024
- Provided internal customer service by assisting staff with financial queries and documentation.
- Processed cash books and petty cash on a weekly and month-end basis.
- Reconciled accounts accurately and within deadlines.
- Captured supplier and debtor invoices with high attention to detailed.
- Processed supplier payments using the BAS system.
- Maintained accurate financial records and supported accounts department administration.
Receptionist
Iziko Educare And Community center
04.2020 - 05.2022
- Welcomed clients, parents, and visitors in a professional and friendly manner.
- Managed the switchboard, answering and directing calls efficiently.
- Handled customer enquiries and provided accurate information.
- Scheduled appointments and maintained calendars.
- Managed incoming and outgoing mail, couriers and deliveries.
- Performed filing, data entry and general administrative duties.
- Supported daily office operations and assisted with ad-hoc tasks.
Education
National N Diploma(N6) - Financial Management
Esayidi tvet college
05.2024
National Senior Certificate(matric) -
Toli Senior Secondary School
01.2018
Skills
- Strong communication and interpersonal skills
- Computer literacy (Ms office & office systems)
- Accurate data entry and record keeping
- Ability to work under pressure and meet deadlines
- Problem-solving skills
- Knowledge of basic medical terminology and procedures
References
- Mdingi Nkosindiphile, Finance Manager, St Andrew's District Hospital, Mdingi@kznhealth.gov.za, 0394331955 (Ext 223)
- Mseleku Mbali, Supervisor, Iziko Educare And Community Centre, Mbali.Izikoeducare@gmail.com, 0719546368
Timeline
Bookkeeper
St Andrew's District Hospital
06.2022 - 05.2024
Receptionist
Iziko Educare And Community center
04.2020 - 05.2022
National N Diploma(N6) - Financial Management
Esayidi tvet college
National Senior Certificate(matric) -
Toli Senior Secondary School