NTOMBI PRODANCE MNGUNI
KwaMhlanga ,Mpumalanga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Customer Assistant
Lobcee Trading Enterprise
05.2021 - Current
- Handling front shop independently.
- Using Microsoft packages as per customer needs.
- Performed photocopying, printing, emailing, editing and downloading documents.
- Monitor use of computers to ensure compliance, café policies and applicable laws and regulations.
- Timely typing of documents.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Volunteer Clinic Committee Member
Thembalethu CHC,
03.2019 - 05.2022
- Addressing community concerns and grievances
- Collaborated with other committee’s or teams as needed
- Overseeing clinic operations and quality improvement initiatives
- Fostering effective communication among staff and the community
- Ensuring effectiveness and efficiency in the governance of the clinic.
- Maintained detailed documentation of committee meetings and decisions to ensure accountability within the group.
- Enhanced committee efficiency by streamlining meeting agendas and optimizing decision-making processes.
- Developed ideas for raising capital to fund special projects.
- Organized impactful events that raised awareness about the facilitiy's mission and expanded its reach within the community.
Education Assistant
SIBONGIMPUMELELO PRIMARY SCHOOL
12.2020 - 04.2021
- Assisted with typing assessment question papers, meeting minutes and lesson plans
- Supported student learning objectives through personalized and small group assistance
- Assisted teachers with instructions and rendering administrative support for diverse needs
- Maintained student assignments to check quality, accuracy and completeness before submission
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Degree - Human Resource management
University of Johannesburg
02.2015 - 11.2017
National Senior Certificate (Grade 12) -
Musa Secondary School
2009.01 - 2013.12
Skills
- SKILLS AND COMPETENCES
- Good telephone etiquette
- Ability to work effectively in a team
- Clerical skills and office machinery operation
- Excellent communication and interpersonal skills
- Strong customer service and problem solving skills
- Basic knowledge on HR processes, regulations and policies
- Detail oriented, organized with strong time management skills
- Proficient in
- Microsoft Office packages (Word, Excel, PowerPoint, and outlook)
- Strong Communication and Interpersonal Skills
References
REFERENCES 1. Mr S Mkwebani Lobcee Trading enterprise Director Former Employer 076 139 8205 2. Supervisor 060 768 2962 3. Mr P Mtsweni Thembalethu CHC former Operational Manager Former team leader/secretary 076 462 6607
Work Preference
Work Type
Full TimeInternshipPart TimeContract WorkGig WorkWork Location
On-SiteRemoteImportant To Me
Company CulturePersonal development programsFlexible work hoursPaid time offWork from home optionPaid sick leaveCareer advancementTimeline
Customer Assistant
Lobcee Trading Enterprise
05.2021 - Current
Education Assistant
SIBONGIMPUMELELO PRIMARY SCHOOL
12.2020 - 04.2021
Volunteer Clinic Committee Member
Thembalethu CHC,
03.2019 - 05.2022
Degree - Human Resource management
University of Johannesburg
02.2015 - 11.2017
National Senior Certificate (Grade 12) -
Musa Secondary School
2009.01 - 2013.12
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