Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic
Ziyada Saidi

Ziyada Saidi

Administrative
Durban,KwaZulu Natal

Summary

Multi-talented Sales Assistant confident at handling any store department. Talented at inventory and documentation management. Proven history taking on increased responsibility with enthusiasm and expertise.

Energetic Sales Assistant with over 5 years of retail experience. Maximising sales by offering exceptional customer service by helping others, handling disputes and providing in-depth knowledge of company products. Dedicated to delivering positive shopping experience for customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant

Imran Vooraj
Durban
11.2017 - 02.2023
  • Explained products' benefits and value, engaging customers in new stock to drive sales.
  • Performed closing duties such as cleaning windows and floors, securing shop premises.
  • Promoted special offers and loyalty programme with upselling skills.
  • Liaised with customers to determine needs, provide recommendations and upsell services.
  • Boosted sales and improved customer satisfaction by providing attentive, personalised client services.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Provided helpful, attentive sales support to generate positive customer feedback.

Call Centre Agent

Linda
Durban
08.2021 - 09.2021
  • Increased customer satisfaction by offering friendly, helpful and informative customer service.
  • Handled and quickly resolved customer issues regarding paying back their debt according to the amount of money they could afford.
  • Maintained detailed debt knowledge to competently and expertly advise customers.
  • Reviewed customer accounts and updated information about their debt payments.
  • Followed up customer calls with further information or instructions when necessary.
  • Followed customer service script for uniformity in handling customer issues.

Education

Bachelor of Business Administration - Business

MANCOSA
Durban, South Africa
01.2021 - Current

Health Care Assistant - Health

Darul Ihsan
Durban
03.2024

Skills

Customer relations

Customer service

Confident communicator

Business development

Sales techniques

Certification

Health Care

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Health Care

03-2024

Call Centre Agent

Linda
08.2021 - 09.2021

Bachelor of Business Administration - Business

MANCOSA
01.2021 - Current

Sales Assistant

Imran Vooraj
11.2017 - 02.2023

Health Care Assistant - Health

Darul Ihsan
Ziyada SaidiAdministrative