High School Diploma -
Eshowe High School
Eshowe, KwaZulu-Natal 01.2017 - 12.2022
Ndabezinhle Mazibuko
Durban,GP
Summary
I am a highly motivated and dedicated ICT student in my final year of a Bachelor in ICT at Durban University of Technology, with a strong foundation in C#, Python, and Java. I am currently pursuing an ISTQB certification to specialize in software testing, while also holding a Cisco IoT certification and AI certifications from AI Skills Hub (DUT–Microsoft), which reflect a versatile understanding of emerging technologies.
My education, combined with practical experience, has strengthened my problem-solving, planning, and organizational skills. I also possess comprehensive knowledge of cybersecurity, networking, and general computing, with experience in collaborative projects that have enhanced my communication and interpersonal skills. Committed to continuous learning, I am focused on building a career in software testing and contributing to efficient, reliable, and high-quality software solutions.
Education
Bachelor in ICT - Information And Communications Technology
Durban University of Technology
Durban, KwaZulu-Natal 01.2022 - 12.2025
Work History
Call Center Representative
ISON Experiences
12.2024 - 02.2025
o Managed high-volume customer interactions, providing timely and accurate solutions while maintaining professional communication.
o Documented and reported customer issues, ensuring accuracy and supporting efficient team operations.
o Applied problem-solving and troubleshooting skills to resolve complaints and technical inquiries.
o Collaborated with team members to improve processes and enhance overall service efficiency.
o Maintained attention to detail while adhering to company policies and quality standards.
o Achieved high customer satisfaction ratings, recognized for delivering quality service and exceeding performance targets.
Skills
C#
Python
Java
Certification
Introduction to Iot (Cisco Networking Academy - 2023)
AI Fundamentals (AI Skillshub – Microsoft & DUT – 2025)
Generative AI (AI Skillshub – Microsoft & DUT – 2025)
Search Technology (AI Skillshub – Microsoft & DUT – 2025)
Responsible AI (AI Skillshub – Microsoft & DUT – 2025) Microsoft Copilot (AI Skillshub – Microsoft & DUT – 2025)
AI and Accessibility (AI Skillshub – Microsoft & DUT – 2025)
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Elementary (A2)
IsiZulu
Bilingual or Proficient (C2)
Additional Skills
C1 - Code 10 Driver's license
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