Summary
Overview
Work History
Education
Skills
Timeline
Pierre Bester

Pierre Bester

Port Shepstone

Summary

Proven leader in operations management and problem-solving, with a track record of boosting efficiency and profitability at Pico Construction. Skilled in staff management and financial oversight, I excel in developing client relationships and strategic business development. Achieved significant results in performance improvement and customer satisfaction, demonstrating a keen ability to meet and exceed employer expectations. Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience

Work History

Operations Manager

Pico Construction
02.2019 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Running upto 5 times at stages with 20 to 50 staff

Sales Executive

Nemchem International
01.2018 - 12.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Established and maintained positive relationships with vendors to determine product availability and quality.

Business Owner

Private Employers
01.2011 - 04.2018
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Assisted in recruiting, hiring and training of team members.

Site Foreman/Finishing Foreman

Stefanutti Stocks
06.2007 - 12.2010
  • Delivered high-quality workmanship by overseeing all aspects of construction from start to finish.
  • Maintained accurate records of daily activities, including time sheets, material logs, and safety reports.
  • Increased productivity by implementing effective delegation strategies among team members.
  • Accelerated project timelines through proficient use of tools, equipment, and machinery on the job site.
  • Collaborated with architects, engineers, and project managers to ensure accurate interpretation of design plans.
  • Improved project efficiency by effectively managing construction schedules, budgets, and resources.
  • Boosted overall team morale by recognizing individual achievements and promoting open communication channels amongst staff members.
  • Ensured safety compliance on the job site through regular inspections and adherence to established protocols.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Contracts value on sites worked on ranged from R 120 000 000-00 upto R 3.2 billion Rand ( Moses Mabida Soccer stadium)

Contracts Manager

WRT Roofing
01.2006 - 05.2007
  • Maintained up-to-date knowledge of industry trends and best practices, ensuring compliant and competitive contracting approaches.
  • Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
  • Collaborated with legal counsel to develop comprehensive risk assessments for high-value contracts, safeguarding company interests.
  • Implemented robust monitoring systems to track ongoing contractual commitments and identify potential issues before they escalated.
  • Oversaw subcontractor management activities, ensuring timely delivery of goods or services according to agreed-upon terms.
  • Ensured seamless transitions between contracts by coordinating handovers between outgoing and incoming contractors.
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Analyzed new laws and regulations to identify required changes and proactively adjust systems.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Contracts value from 10million upto 47million

Construction Foreman

Maint O Sure
11.1996 - 12.2005
  • Inspected work for compliance with applicable regulations and job specifications.
  • Improved client satisfaction with consistent communication and updates on project status.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Verified and submitted team timesheets.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
  • Collaborated with architects, engineers, and other construction professionals to ensure smooth project execution.
  • Analyzed project blueprints and specifications to identify exact number of laborers needed to complete job.
  • Streamlined material procurement process by establishing relationships with vendors and negotiating favorable contracts.
  • Maintained accurate records of project details, including permits, inspections, blueprints, and change orders for easy reference.
  • Contributed to the successful completion of complex projects with effective problem-solving skills in challenging situations.

Building Maintenance Manager

Jozi Housing
09.1993 - 06.1996
  • Coordinated large-scale renovation projects while minimizing disruption to tenants'' daily activities.
  • Collaborated with property management on budgeting and forecasting for building maintenance expenses.
  • Maintained accurate records of all maintenance activities, permits, warranties, and inspections for easy reference and reporting purposes.
  • Handled complex troubleshooting scenarios involving electrical systems, plumbing infrastructure, and structural concerns .
  • Ensured compliance with local building codes and regulations by conducting regular inspections and coordinating necessary repairs or upgrades.
  • Conducted regular walk-throughs to identify potential issues before they became critical problems needing costly repairs.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Construction Apprentice

Bestbuild
10.1988 - 09.1993
  • Supported teams by performing routine and complex construction work.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Helped successfully complete large project ahead of schedule.
  • Operated power equipment to move materials and promote job efficiency.
  • Assisted in reducing project costs by minimizing material waste through proper usage and storage of tools and materials.
  • Contributed to successful project completion by following instructions from supervisors and collaborating with team members.
  • Developed strong problem-solving skills by troubleshooting issues during construction projects, identifying potential solutions and implementing them effectively.
  • Exhibited strong attention to detail while performing tasks such as measuring materials, cutting components accurately, and assembling structures according to plan specifications.
  • Maintained tools and equipment in good working condition.
  • Operated variety of power tools and hand tools.
  • Set up ladders and other access equipment.

Education

High School Diploma -

Birchleigh Hoer, Kempton Park, South Africa
04.2001 -

Skills

Operations Management

Timeline

Operations Manager - Pico Construction
02.2019 - Current
Sales Executive - Nemchem International
01.2018 - 12.2018
Business Owner - Private Employers
01.2011 - 04.2018
Site Foreman/Finishing Foreman - Stefanutti Stocks
06.2007 - 12.2010
Contracts Manager - WRT Roofing
01.2006 - 05.2007
Birchleigh Hoer - High School Diploma,
04.2001 -
Construction Foreman - Maint O Sure
11.1996 - 12.2005
Building Maintenance Manager - Jozi Housing
09.1993 - 06.1996
Construction Apprentice - Bestbuild
10.1988 - 09.1993
Pierre Bester