Sango Majokweni
IT Technician
Cape Town
Summary
Motivated sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Retail Sales Assistant
Style Retailability
Mthatha
02.2021 - 12.2022
- Used POS system to process sales and returns.
- Assisted customers with locating and choosing merchandise in store departments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Balanced and organized cash register by handling cash and counting change.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assistant Financial Planner
Standard Bank
Mount Frere
07.2019 - 03.2020
- Drafted comprehensive financial plan to offer recommendations and supporting data.
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
Customer Service Ambassador
Spur
Durban
02.2019 - 05.2019
- Resolved concerns with products or services to help with retention and drive sales.
- Developed and offered unique discount options to drive interest in new product lines.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Education
Diploma - Information Technology
Richfield Graduate Institute Of Technology
Durban 01.2016 - 12.2018
Skills
Sales expertise
Product promotions
Product and service sales
Microsoft applications proficiency
Active Listening
Problem-Solving
Teamwork and Collaboration
MS Office
Timeline
Retail Sales Assistant
Style Retailability
02.2021 - 12.2022
Assistant Financial Planner
Standard Bank
07.2019 - 03.2020
Customer Service Ambassador
Spur
02.2019 - 05.2019
Diploma - Information Technology
Richfield Graduate Institute Of Technology
01.2016 - 12.2018