Summary
Skills
Work History
Education
Languages
Overview
Cashier

Miceala Sallie

Benoni,Gauteng

Summary

Dynamic and reliable professional with extensive experience in customer service and cash handling at Dubai Centre. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Recognized for strong work ethic and integrity, consistently achieving sales targets while maintaining a clean and organized environment.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Issue resolution
  • Staff training
  • Returns processing
  • Identification checks
  • Staff mentoring
  • Visual merchandising
  • Sales transactions
  • Promotions and discounts
  • Transaction handling
  • Problem-solving
  • Honest and dependable
  • Point-of-sale system
  • Checkout monitoring

Work History

Sales

Mr Billa
  • Managed Number sales specialists and generated over $Amount sales annually.
  • Increased sales revenue by developing and implementing strategic sales plans for the area.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Developed pipeline of potential sales to meet territory sales expectations.
  • Increased sales leads by developing and executing effective outbound sales strategies.
  • Enhanced project sales performance by developing and implementing strategic sales plans.
  • Reviewed sales goals, department performance and sales opportunities to predict buying needs.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales targets consistently through effective market analysis and tailored sales strategies.
  • Increased overall corporate sales by developing and implementing strategic sales plans and forecasts.

Administrative Manager

Mr Haniff

Sales Associate

Game

Cashier

Dubai Centre
01.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

Liverpool Secondary School Benoni
Liverpool Secondary School
12.2015

Languages

English
Advanced (C1)

Overview

2020
2020
years of professional experience

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Miceala Sallie