Suné Delport
Medical Receptionist & Second in charge
Brackenfell
Summary
I’m a dedicated Medical Receptionist and Second in charge with 10+ years of experience. I'm hardworking with a lot of ambition in life, team player, proficient in multitasking, time management, always willing to learn and to improve my personal and professional skills.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Medical Receptionist & Second in charge
SCP Radiology
05.2018 - Current
- Scheduling of patient’s appointments
- Conduct assessments of patients and direct them accordingly
- Capturing payments on Cryanics system
- Assist/ resolve account and general queries
- Capturing and maintaining patient information on ERad system
- Ensure compliance to Company Policies & Procedures
- Knowledge of all radiology procedures and protocols
- Scheduling of biopsies and procedures
- Scheduling of General Anaesthetics Cases
- Arranging hospital admission
- Working knowledge of ICD 10 codes
- Assisting the head receptionist as second in charge
- Petty cash
- Setting up the reception roster
- Training of new staff
- Assisting with obtaining authorization
- Operating switchboard
- Answering and transferring phone calls, and handling email enquiries
- Supervising other staff and delegating responsibilities
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist
Medicross
05.2015 - 04.2018
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Working knowledge of MedeMass system
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Credit control
- Debt collecting
- Payroll
- Feeing of accounts both private and submitting claims to medical aids
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Bosmansdam High
Bothasig 04.2001 - 01.2014
Skills
- Detail orientated
- Time management
- Professionalism
- Computer Literate
- Team Player
- Excellent verbal and written communication skills
- Ability to work under pressure
- Problem-solving
- Proficiency in MS Excel
- Proficiency in Word
- Proficiency in Outlook
- Proficiency in PowerPoint
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying for.
Personal Information
- Nationality: South African
- Driving License: Valid South African Driver’s License
Interests & Hobbies
- Gardening
- Sketching
- Painting
- DIY Projects
- Family time
Timeline
Medical Receptionist & Second in charge
SCP Radiology
05.2018 - Current
Medical Receptionist
Medicross
05.2015 - 04.2018
High School Diploma -
Bosmansdam High
04.2001 - 01.2014
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