Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Malcolm Pakkiri

Sales Area Manager
Durban

Summary

At Engen Oil, I spearhead sales and safety initiatives, achieving significant market share growth and fostering a culture of continuous improvement. My expertise in business development and strategic planning, coupled with a talent for team building and safety compliance, drive regional sales up and reduced workplace incidents.

Performance-oriented Sales Leader offering exceptional record of achievement. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

18
18
years of professional experience

Work History

Sales Area Manager

Engen Oil
05.2022 - Current
  • Develop and maintained positive relationships with clients in assigned sales territories.
  • Organize regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Manage dealer sites [23 Sites -South Coast] regional sales representatives and consistently achieve high sales targets.
  • Increase regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Expand market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieve regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Execute successful marketing campaigns to generate new business and expand customer base.
  • Contact key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Cultivate strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
  • Streamline sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
  • Collaborate with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Ensure customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Generate detailed sales reports and forecasts to analyze performance and track progress.
  • Finalize sales contracts with high-value customers.
  • Exceed quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Develop a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Execute successful promotional events and trade shows.
  • Consistently exceed annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
  • Analyze competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
  • Attend industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
  • Implement innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
  • Establish clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
  • Participate in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Conduct product demonstrations and presentations to potential clients to capture more sales.
  • Build relationships with customers and community to establish long-term business growth.
  • Achieve sales goals and service targets by cultivating and securing new customer relationships.
  • Organize promotional events and interacted with community to increase sales volume.
  • Liaise with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieve established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Align company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Increase profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Deliver recommendations to long-term accounts to promote brand awareness to key audience.
  • Prepare sales presentations for clients showing success and credibility of products.
  • Manage accounts to retain existing relationships and grow share of business.
  • Communicate product quality and market comparisons by creating sales presentations.
  • Worked in the Western Cape for 2 Years taking.

HSE Compliance Office

Engen Oil
08.2020 - 01.2022
  • Improved workplace safety by conducting regular site inspections and identifying potential hazards.
  • Established effective communication channels for employees to report near misses, incidents, and hazards, allowing timely preventive actions.
  • Facilitated regular HSE meetings with cross-functional teams, fostering open dialogue about safety concerns and driving continuous improvement efforts.
  • Conducted risk assessments on new equipment and processes, minimizing the likelihood of accidents or injuries.
  • Ensured compliance with all relevant health, safety, and environmental regulations through diligent monitoring and reporting processes.
  • Developed emergency response plans for various scenarios, resulting in faster response times during actual emergencies.
  • Managed internal audits of company''s HSE policies and procedures to ensure continuous improvement opportunities were identified and acted upon efficiently.
  • Prepared and implemented health and safety plans to protect employees and materials for construction projects.
  • Advised management on the implementation of best practices in HSE management systems, leading to increased efficiency and reduced risks.
  • Assisted in obtaining necessary permits for operations, keeping projects on schedule while maintaining regulatory compliance.
  • Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
  • Communicated safety and environmental training material to employees and coached individuals on safety regulations and compliance.
  • Collaborated with management to establish a proactive safety culture that led to a decrease in incidents and improved employee morale.
  • Worked closely with contractors to ensure adherence to established safety protocols during construction projects, reducing potential hazards onsite.
  • Reduced the number of accidents by developing and implementing comprehensive safety training programs for employees.
  • Provided HSE expertise during project planning stages, ensuring that safety concerns were addressed from the outset.
  • Oversaw waste management efforts at facilities, promoting recycling initiatives that resulted in cost savings as well as environmental benefits.
  • Coordinated responses to environmental incidents, minimizing impact on surrounding ecosystems and ensuring proper cleanup procedures were followed.
  • Promoted behavioral-based safety initiatives throughout the organization which contributed towards fostering a strong safety culture.
  • Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Devised and monitored safety performance metrics to assess and improve safety performance.

Senior Process Technician

Engen Oil
02.2007 - 06.2020
  • Mentored less experienced technicians in troubleshooting techniques and problem-solving skills, fostering professional growth within the team.
  • Contributed to the development of validation protocols for new equipment installations, ensuring proper functionality before full-scale production began.
  • Streamlined workflow by training junior technicians on best practices, improving overall team performance.
  • Resolved technical issues promptly through effective root cause analysis and corrective action implementation, minimizing downtime and maintaining production schedules.
  • Enhanced product quality through regular equipment maintenance and troubleshooting of process issues.
  • Enhanced communication between departments by fostering a collaborative work environment and promoting open dialogue among team members.
  • Assisted engineering team with process development, leading to the successful launch of new products in a timely manner.
  • Evaluated emerging technologies relevant to industry trends that could potentially be integrated into existing processes, resulting in competitive advantages.
  • Managed inventory of spare parts and consumables required for daily operations, reducing stockouts and ensuring smooth workflow transitions between shifts.
  • Improved safety protocols by conducting thorough risk assessments and implementing necessary control measures.
  • Optimized production processes by implementing strategies to improve efficiency and reduce waste.
  • Provided technical support to all projects and provided research for all developmental teams.
  • Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
  • Performed electrical and mechanical troubleshooting on equipment.
  • Administered processes, resolved issues and recommended improvements for all structure methods.
  • Prevented equipment fires and alerted plant personnel regarding hazards.
  • Performed preventive maintenance on equipment during scheduled downtime.
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Performed routine maintenance and replaced worn parts.
  • Improved product quality by customizing tools and eliminating variability.
  • Repaired complex engineered products and restored to original settings.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Figured range predictions for targets and real-time propagation changes.
  • Interpreted results of tests and drafted reports of findings.
  • Conducted passive and active sonar searches for suspected targets.
  • Monitored mechanical factors such as load tolerances and equipment strain to identify failure points.
  • Inspected and calibrated fuel cell testing devices and tools to maintain accuracy.
  • Assembled fuel cell stacks in line with exact tolerances outlined in design schematics.
  • Fabricated prototypes of fuel cell components, assemblies or systems.
  • Conducted penetrating tests of surfaces to detect flaws.
  • Repaired and tested navigation systems, radar switchboards and repeaters and Tactical Air Navigation (TACAN) systems.
  • Worked to retrofit equipment and upgrade software systems.
  • Conducted fuel cell testing projects using fuel cell test stations, analytical instruments, cyclic voltammetry, or impedance spectroscopy.
  • Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity.
  • Assembled prototypes and testing apparatus to evaluate designs and give meaningful feedback.
  • Reformatted large datasets for use in technical applications.
  • Used drafting tools to plan machine operations or component specifications.

Education

Town And Regional Planning

Durban University of Technology
Durban
06-2026

High School Diploma -

Isipingo Secondary School
Durban
04.2001 -

Skills

Sales leadership

Business development and planning

Sales initiatives and techniques

Team building

Strategic planning

Competitive analysis

Sales lifecycle management

Negotiation and persuasion

Analytical thinking

Performance evaluations

Business administration

Goal setting

Market share growth

Sales forecasting

Competitor analysis

Decision-making

Network development

Product knowledge

Training and mentoring

Sales presentations

Process improvement

Trend analysis

Sales tracking

Performance evaluation

Operations management

Sales expertise

Motivational and inspirational

Distributor base development

Client account management

Goals and performance

Presentations and public speaking

Product improvement

Operations

Pipeline maintenance

Presentation

Sales channel management

Additional Information

References

Name : Pravesh Ramkisoon -Operations Area Manager -Engen Oil Refinery

Contact Details : 0836330699


Name : Masiza Santos Mkhwanazi -Regional Sales Area Manager

Contact : 0710260677


Timeline

Sales Area Manager

Engen Oil
05.2022 - Current

HSE Compliance Office

Engen Oil
08.2020 - 01.2022

Senior Process Technician

Engen Oil
02.2007 - 06.2020

High School Diploma -

Isipingo Secondary School
04.2001 -

Town And Regional Planning

Durban University of Technology

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Malcolm PakkiriSales Area Manager