Mientjie Kotzé
Curriculum Vitae
7 Geelhout Street, George,Western Cape
Summary
I am a dedicated, loyal and professional Legal Advisor with more than 10 years experience in the Insurance Industry.
I have an excellent reputation for being a true Badger in every sense of the word. This is evident in the successes that I had within each team that I formed part of in the 11 years that I've been in the company. I received top performer awards in 2012 and 2021.
I am skilled in working under pressure and adapting to new situations and challenges. I am able to stay objective despite pressure.
I am passionate about the Badger brand and strive to enhance it on a daily basis.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work History
Manager: Quality Assurance
Badger Holdings (Pty) Ltd
George, Western Cape
07.2021 - Current
- Management of Quality Assurance department
- Management of Quality Assurance processes and procedures
- Automation of Quality Assurance processes and procedures
- Provide legal advice to various stakeholders
- Research and interpret laws related to the Insurance industry
- Draft pleadings for disciplinary hearings
- Act as chairperson or company representative in disciplinary hearings
- Attend to conciliations and arbitrations at the CCMA
Manager: External Resolutions & Quality Assurance
Badger Holdings (Pty) Ltd
George, Western Cape
01.2019 - 06.2021
- Management of Quality Assurance department
- Management of Quality Assurance processes and procedures
- Management of External Resolutions department
- Ensure compliance with various Ombudsmen processes and procedures
- Build and maintain relationships with various Ombudsmen
- Provide legal advice to various stakeholders
- Research and interpret laws related to the Insurance industry
- Draft pleadings for disciplinary hearings
- Act as chairperson or company representative in disciplinary hearings
- Attend to conciliations and arbitrations at the CCMA
Legal Advisor
Badger Holdings (Pty) Ltd
George, Western Cape
11.2015 - 06.2021
- Drafted agreements, and other legal documents for Badger Holdings (Pty) Ltd
- Supported compliance department in achieving and maintaining legal compliance
- Provided legal advice to various stakeholders
- Researched and interpreted laws related to the Insurance industry
- Drafted pleadings for disciplinary hearings
- Acted as chairperson in disciplinary hearings
- Assisted Badger Holdings (Pty) Ltd with retrenchments
Team Leader: Third Party Liabilities
Badger Holdings (Pty) Ltd
George, Western Cape
04.2011 - 10.2015
- Management of third party liability team
- Management of all liability claims received
- Drafting of legal arguments
- Negotiating terms with insurers, brokers and attorneys
Article Clerk
Herbie Oosthuizen & Associates
Mossel Bay, Western Cape
02.2010 - 03.2011
- Litigation
- Divorces
- Drafting of agreements
- Attended all Magistrate Court proceedings on behalf of employer
Sales Consultant & Customer Relations Manager
Honda Auto George
George, Western Cape
05.2007 - 01.2010
- Manage client databases
- Planned monthly marketing events
- Motor vehicle sales
- Sales administration
- Management of cleaning staff and drivers
Design & Sales Consultant
Sembel-It Kitchens
George, Western Cape
04.2006 - 04.2007
- Designed kitchens, bathrooms and rooms on AutoCAD
- Sales and marketing
- Presentations to clients
- General administration
- Supervising of installations
Office Administrator
Durr Estates
George, Western Cape
07.2005 - 03.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Assisted with coordination and hosting of company events
- Produced high-quality presentations for window display
- Produced high-quality pamphlets for agents
Creditors Clerk
PPC Limited
Dwaalboom, Limpopo
09.1999 - 05.2004
- Reconciling monthly statements and related transactions
- Managed payment processing
- Handled account payments and provided information regarding outstanding balances
- Paid suppliers by monitoring discount opportunities
- Handled all credit applications
- Handled all EFT payments
Receptionist
PPC Limited
Dwaalboom, Limpopo
02.1999 - 08.1999
- Answered central telephone system and directed calls accordingly
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Received and routed business correspondence to correct departments and staff members
- Kept reception area clean and neat to give visitors positive first impression
- Scheduled and confirmed appointments and meetings for senior management team
Education
Grade 12 -
Wagpos
Brits, North-West 01.1994 - 12.1998
Baccalaureus Legum (LLB) -
UNISA
01.1999 - 07.2006
Skills
Microsoft Office
Communication skills
People skills
Analytical
Team player
Organisational know-how
Memberships
- I served on the Board of trustees for Phambili, a shelter for women and children from 2011 to 2013
- I served on the Board of trustees for Emmaus, an interdenominational Christian orginasation from 2011 to 2013
- I have been a volunteer and part of the training team for Options Care Centre since 2018
- I have been serving on the leadership team of our Church, Life Connect since 2017
Timeline
Manager: Quality Assurance
Badger Holdings (Pty) Ltd
07.2021 - Current
Manager: External Resolutions & Quality Assurance
Badger Holdings (Pty) Ltd
01.2019 - 06.2021
Legal Advisor
Badger Holdings (Pty) Ltd
11.2015 - 06.2021
Team Leader: Third Party Liabilities
Badger Holdings (Pty) Ltd
04.2011 - 10.2015
Article Clerk
Herbie Oosthuizen & Associates
02.2010 - 03.2011
Sales Consultant & Customer Relations Manager
Honda Auto George
05.2007 - 01.2010
Design & Sales Consultant
Sembel-It Kitchens
04.2006 - 04.2007
Office Administrator
Durr Estates
07.2005 - 03.2006
Creditors Clerk
PPC Limited
09.1999 - 05.2004
Receptionist
PPC Limited
02.1999 - 08.1999
Baccalaureus Legum (LLB) -
UNISA
01.1999 - 07.2006
Grade 12 -
Wagpos
01.1994 - 12.1998