Gardening, Cooking and using organic produces
Busisiwe Ngozi
Hospitality
Midrand, Gauteng
Summary
Versatile and dynamic professional with experience spanning caregiving at Dr Grace Sangoni Memorial Centre, culinary expertise at Coastlands Umhlanga Hotel, and exceptional customer service at Le Pearl Boutique Hotel. Demonstrated adaptability and time management skills, excelling in fast-paced environments and consistently enhancing customer satisfaction. Proven track record in improving operational efficiency and mastering both culinary techniques and administrative support.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Care Giver
Dr Grace Sangoni Memorial Centre
Mthatha
01.2019 - 12.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Junior Chef
Coastlands Umhlanga Hotel&Convention Centre
Durban
07.2012 - 04.2015
- Managed inventory efficiently, reducing food waste and maximizing cost savings for the restaurant.
- Efficiently managed multiple tasks simultaneously while maintaining focus on priorities within a fast-paced setting.
- Implemented time management strategies to ensure that each dish was prepared accurately and served promptly.
- Performed regular equipment maintenance checks, identifying issues early on, and taking appropriate action to prevent downtime and loss of productivity.
- Expanded culinary skills through continuous learning opportunities, attending workshops and industry events as available.
- Ensured proper rotation of stock items based on expiration dates to maintain freshness and minimize waste.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
Front Desk Receptionist
Le Pearl Boutique Hotel
Mthatha
03.2011 - 12.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
No Degree ( Level 2&3 ) - Hospitality Administration And Management
King Sabata Dalindyebo TVET College
Mthatha 01.2025 - 12.2025
Skills
Time management
Adaptability and flexibility
Dependable and responsible
Verbal and written communication skills
Customer service
File management
Administrative support
Work prioritization
Food preparation
Cooking techniques
Recipe development
Interests
Outreach programs
Learning new skills
Additional Information
References
1. Mr Maswana - Ksd Tvet College (Lecturer)0656984895
2. Miss Mnyande - Coastlands Umhlanga Hotel (Front Desk Manager) 0634648036
3. Mr Skenjana - Dr Grace Sangoni Memorial Centre (Supervisor) 0769173129
Timeline
No Degree ( Level 2&3 ) - Hospitality Administration And Management
King Sabata Dalindyebo TVET College
01.2025 - 12.2025
Care Giver
Dr Grace Sangoni Memorial Centre
01.2019 - 12.2019
Junior Chef
Coastlands Umhlanga Hotel&Convention Centre
07.2012 - 04.2015
Front Desk Receptionist
Le Pearl Boutique Hotel
03.2011 - 12.2011
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